Thu, Nov 21, 2002 at 02:05:28PM -0000, [EMAIL PROTECTED]:
> > folks have to tell the noc 
> > about observed
> > problems, rather than just complaining to your couch 
> > neighbor.  
> 
> ... and the noc has to help instead of telling people to go away. I
> requested a static IP, was asked why I needed one, 'because DHCP is broken',
> and was told that this was 'my problem'. Of course the reality is that DHCP
> is always broken in some way, at some point, during IETF meetings, which is
> why I always visit the NOC to request a static IP. This is the first time
> I've been told 'no'.

no idea who you spoke with, but we in fact had set aside a piece of
space for statics.  in fact, only one was assigned.

> I can't help thinking that the spastic wireless network experienced at
> IETF55 could have been avoided if lessons learned at previous IETF meetings
> had not been repeated. Maybe these lessons need to be captured somewhere.

an effort was already begun to archive configuration of s/w, etc.  complaints
appearing in the ticket system is a big step in documenting problems.

> I do appreciate the efforts of all the engineers who have been working hard
> this week to give us the network that we now have, but on this occasion they
> have left this user way less than satisfied.

please email your complaints to [EMAIL PROTECTED] and not [EMAIL PROTECTED]

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