As part of a research project, we are working on automated diagnostics of network-related faults in residential, SOHO, conference/special event, hotel and similar networks. If you have observed errors that were hard for a lay person to diagnose, whether due to end system problems, NATs, LAN or Internet issues, please send me a brief description. (Also, contacts in tech support for such environments would be most helpful, particularly if they might be willing to talk to us.)

Henning
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