Sadly this is more common than it should be these days. I've been
begging Fairpoint for IPv6 for the past 3 years, from which people in NH/VT/ME
now have been subjected to as Verizon sold off FIOS/dsl in those areas to them
a while back. I have "business" service from them with static IPs and the whole
9 yards, and they still insist that I am mad when I call to ask for IPv6 siting
the same reasons you are being given.
--Tom
> I just called my ISP to ask about availability of IPv6 at my home.
>
> Me: "I'm a current customer, and I'm just calling to ask if you support
> Internet Protocol Version 6."
>
> First person: "Yes, we do support Internet. We support DSL at 3 megabits and
> 6 megabits."
>
> Me: "I understand that, but I'm asking about Internet Protocol version 6,
> IPv6. The Internet has been using IP version 4 since the early 1980s, but
> that's running out. IPv6 is the new version."
>
> First person: "Let me transfer you to support."
>
> Second person: "Hi, this is support. How may I help you?"
>
> Me: "I'm a current customer, and I'm just calling to ask if you support
> Internet Protocol Version 6."
>
> Second person: "IP version what?"
>
> Me: "Internet protocol version 6".
>
> Second person: "I have no idea. Let me transfer you to someone else."
>
> (places me on hold for 15 minutes)
>
> Second person: "I'm sorry for the wait time. I've been trying to find the
> answer to your question, but nobody here seems to know anything about it.
> We're trying to get in touch with people who run the network to ask them.
> Can I get your number and call you back?"
>
> Granted, this is just one ISP. The other ISP that offers service in my area
> put me on hold for an hour and a half *before anyone ever talked to me* when
> I tried to get a quote from them, so I concluded that they wouldn't be a good
> choice. And these guys have been good about support in general. They seem
> to know their stuff, which is more than I can say for some ISPs I've dealt
> with in the past.
>
> I live in a well-settled urban area, three miles from the center of the city
> (and sadly, four miles from my CO, which means my DSL circuit gets around
> 380kbits/sec). It's not a backwater, there's plenty of lit fiber running
> through town. But when the support people for a fairly well-established
> telco haven't even heard of IPv6, it's hard to believe that it's going to be
> available anytime soon.
>
> Meanwhile, 6to4 continues to work just fine for me.
>
> So please explain again why it isn't premature to discourage a valuable
> transition mechanism?
>
> Keith
>
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