From: Above the Crowd <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, July 13, 1999 5:21 AM
Subject: "The Rising Impact of Open Source" by Bill Gurley


 ABOVE THE CROWD
 By Bill  Gurley

 ----------

 The Rising Impact of Open Source

 You say you got a real solution
 Well you know
 We'd all love to see the plan
 You ask me for a contribution
 Well you know
 We're doing what we can
 - "Revolution," The Beatles

 Perhaps the most powerful movement in the software industry today is the
 continuing rise of "open-source" development--producing such successful
 applications such as the Linux OS and the Apache Web Server.  Open source
is a
 seemingly impossible development methodology where source code is developed
and
 debugged by not one company or even one group of individuals, but rather by
a
 fragmented and distributed workforce simultaneously working toward a common
 goal.  Believe it or not, these individuals are likely to have never met in
 person, and provide most of their efforts on a volunteer basis.  Lastly,
one
 caveat of the open source movement is that source code must be freely
 distributed to all customers and competitors alike.

 Can this be real?  Is it a fad?  Can distributed volunteer developers
really
 produce code that is reliable?  Can open source impact the software
industry at
 large?  How can business models exist if all the code is exposed for free?
 Could open source impact my business?  The answers to these questions may
be
 surprising to you.  What's more, understanding the open-source movement may
be
 important to all business executives, as the lessons learned may have
 applicability for every industry, particularly as we move toward an
increasingly
 bit-driven economy.  With that as a backdrop, we will now introduce six
things
 that every business person should know about open source.

 Open source works.  If it seems unreasonable to believe that distributed
 volunteers can produce robust and complex software applications, then get
over
 it.  Open source works, and there is an increasing base of users for all
types
 of open-source code--from operating systems to compilers to applications.
This
 movement, which began many years ago, thrives on leverage.  By distributing
a
 task across a large group of "users," the project as a whole can move
faster
 than if the project were controlled by a single entity.  Most successful
 open-source software projects rely more on distributed testers and
debuggers
 than actual developers, but the result is nonetheless amazing.  Previous
 "top-down" attempts to organize a group of like-minded engineers (such as
 Taligent or the PowerPC microprocessor) have a stigma of failure.  However,
the
 loosely affiliated, bottoms-up, organic model of open source appears to be
 working.  Last October, a leaked internal Microsoft document (now known
broadly
 as the "Halloween" document) outlined the strengths of open-source model
and
 offered indirect credibility to the movement.

 Open-source development can produce business-quality code.  The most
obvious
 testament to the business success of open-source code is the unwavering
 dominance of the Apache Web Server.  According to Netcraft, Apache runs on
more
 than 57% of the world's Web sites, and has gained consistent market share,
even
 during Microsoft's aggressive attack on Netscape.  The leading open-source
 operating system, Linux, is also gaining steam.  According to Red Hat
Software,
 there were 12 million Linux users at the end of 1998.  Perhaps more
importantly,
 IDC believes that Linux is now running on 17% of all servers, most
impressive as
 the server market is considered more technically complex than the desktop
 market.  Open- source allegiants believe that distributed testing actually
leads
 to more reliable code than could ever be achieved within a single
organization.
 Search the Internet for articles on Linux, and you will find many users
that
 believe that open-source code is in fact "more reliable" than Microsoft's
 Windows NT.  And while Microsoft will vehemently disagree with this view,
the
 fact that the argument exists at all is a testament to the obvious
legitimacy of
 open-source code.

 Open-source business models are emerging.  Believe it or not, it turns out
that
 you can make money of freely available software code.  Perhaps the best
example
 of this is Red Hat Software, a company that packages, distributes,
supports, and
 more importantly brands a version of the Linux OS.  As with any software
 product, users value consistency and trust, and Red Hat has done a
wonderful job
 of packaging and distributing the Linux OS.  Sure, you can download the
code for
 free, but for many users, $50 is a reasonable fee for code that is easy to
 install, comes complete with documentation, and comes with the support
guarantee
 of Red Hat.  As a testament to the importance of Linux, Compaq, Oracle,
Novell,
 and Dell all recently invested in Red Hat, and each company entered into an
 agreement to either distribute or build upon the Red Hat OS.  Efforts are
now
 underway to "commercialize" other open-source software code such as the
 Sendmail, Inc's move into open source email server space.

 Open source is a tough competitor.  Competing with open source is a bit
like
 fighting the invisible swordsman.  For instance, in the case of Apache,
there is
 no company as the code is maintained by a not-for-profit organization known
as
 the Apache Group.  What's more, the software is available for free, which
 eliminates price as a competitive weapon.  The pricing tricks used by
Microsoft
 to attack Netscape are less effective against an already free solution.
And
 while Microsoft has now begun to attack Linux as well as the legitimacy of
the
 open-source model, they have painted themselves in a contradictory corner
by
 holding up the success of Linux as a competitive threat to be considered by
the
 DOJ.  As variants of the open source model proliferate, more companies will
be
 forced to adapt to this faceless and distributed competitive force.

 Open-source models are emerging for content.  While the open-source elitist
will
 disagree with the specifics of the analogy, we are now seeing open-source
models
 emerge for content in addition to software.  Unquestionably, the most
successful
 example is Netscape's  "Open Directory" initiative.  Once dubbed NewHoo,
this
 competitive directory listing to Yahoo is built by an army of distributed
 volunteers, much in the same way that Apache is built be distributed
 programmers.  Additionally, the results of the directory are freely
available on
 the Web for anyone to use, just as with open-source code.  Open Directory
 proponents argue that no one company's staff will be able to compete with
its
 distributed volunteer base.  In addition, the more sites that actually use
the
 directory the more volunteer "editors" that will likely be sucked into the
 project.  It is highly likely that the distributed open-source content
model
 will be replicated in other fields, and as with open-source software, it
may
 prove to be an agile competitor.

 Open source as a defensive weapon.  At the end of the day, open source may
prove
 to be more of a defensive weapon that an offensive one.  Consider the
example of
 Netscape's Open Directory project.  By organizing and freely distributing
the
 directory data, Netscape may have neutralized the directory as a
competitive
 differentiator for portal sites.  We may, in fact, see more and more
companies
 "donate" certain intellectual property to the open-source community in an
effort
 to commoditize a particular aspect of competition.  As another example, it
may
 be in AOL's best interest to make sure that Netscape's browser code is
fully
 embraced and absorbed by the open-source movement.  No single company is
likely
 to challenge Microsoft's increasingly dominant market share in browsers;
 however, a freely available browser that can be customized by ISPs,
software
 vendors, and portals alike may actually gain momentum.  With the rising
 awareness of the potential for Microsoft to use the client as a control
point
 for access to the Internet, a true open-source browser initiative may be
just
 what the doctor ordered.

 Open source as a production model should be appreciated in the same light
as
 Henry Ford's assembly line or Demming's Just-In-Time manufacturing process.
By
 taking advantage of the electronic communication medium of the Internet as
well
 as the distributed skills of its volunteers, the open-source community has
 uncovered a leveraged development methodology that is faster and produces
more
 reliable code than traditional internal development.  You can pan it, doubt
it,
 or ignore it, but you are unlikely to stop it.  Open source is here to
stay.

 ----------

 Prior to joining Benchmark Capital in March of 1999, Bill Gurley spent two
years
 as a venture capitalist and four years on Wall Street as a top-ranked
research
 analyst. Bill spent three years at CS First Boston where he focused on the
 personal computer hardware and software business, and one year as an
Internet
 analyst where he was the lead analyst on the Amazon.com IPO.

 Bill was also a member of the 1995 and 1996 Institutional Investor's
All-America
 Research Team. Prior to his investment career, Bill was a design engineer
at
 Compaq Computer and a marketing manager at Advanced Micro Devices.  He
received
 a bachelor's degree in computer science from the University of Florida and
an
 M.B.A. from the University of Texas.




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