Dear Indra
I am using it from Kmail without giving me any problem. 
So, where is the problem happening? 
In the settings of Mozilla/Firebird/Thunderbird you dont have any option for 
smtp server authentication?

>
> I asked her to check the "Server Requires Authorisation" flag in her
> Evolution v1.4 settings, so far she hasn't faced any problem.
>


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