Hi !

I think we are digressing  from the main topic. We are wondering about Linux
support by ISPs !

Cheers

Varadarajan

ThinTeknix

On Sun, Oct 12, 2008 at 1:36 AM, Raja Subramanian <[EMAIL PROTECTED]>wrote:

> On Sun, Oct 12, 2008 at 9:58 AM, Girish Venkatachalam
> <[EMAIL PROTECTED]> wrote:
> > That is correct. I am a big/avid fan of BSNL and Indian govt. in
> > general. For instance I use SBI for banking.
> >
> > BSNL gives superb broadband service.
>
> BSNL service and customer support is not universally good -- the same
> holds good for any other ISP as well.  See the user reviews on:
>
> http://www.mouthshut.com/product-reviews/BSNL_Dataone_Broadband_Service-925048601.html
>
> Every ISP has both good and bad reviews.  To measure the true quality
> of a company's customer service, see how unhappy customers (who
> are experiencing service, support, billing difficulties) are treated.
>
> In my personal experience, BSNL has the *worst* customer service
> department.  The people on the phone are not even polite -- when I
> had a billing problem, customer support told me "to stop sending a
> complaint letter because it was a waste of paper".  WTF?!
>
>
> > Anyway the query was about broadband and linux. BSNL uses very high
> > quality hardware infrastructure and their Chinese Sterlite MODEMs are
> > extremely robust.
> ...
> > Anyway people have some well deserved prejudice against BSNL. But wise
> > people look at facts and not prejudice.
>
> What are you implying?  People who don't use BSNL are stupid?
> What facts, other than your own personal experience, can you quote
> to show that BSNL is better?
>
> - Raja
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