> > Service and support, yes; but warranty is not given by anyone. Read the EULA > carefully. So no accountability!
No accountability or warranty is needed. The word is support and service-level-agreements. Your critical project could not go live on the given date due to a internal network/software issue, say. Its impossible for a company to defend themselves from the client saying they are on their own and will handle it within a few hours. Otoh, they just might be able to bail out saying this installation cupped and people from IBM/MS/HP or whoever else is working on it. The client might buy it. RHEL/Novell(are they still around)/Canonical might be able to address this. Corporates would prefer to stay away from having to worry about infrastructure. Unless LUGs and Linux vendors can handle this with the same SLAs the other end of the spectrum is offering (albeit at similar price), they cannot break this barrier. Abishek _______________________________________________ ILUGC Mailing List: http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
