On Tue, Apr 19, 2011 at 10:27 PM, Raja Subramanian <[email protected]> wrote: > On Apr 19, 2011 4:49 PM, "Preetish" <[email protected]> wrote: >> Thanks. I ran MTR and did see that there are packet loss on certain >> hops ( outside our ISP's AS ) I have created a video and sent it to >> the ISP. Lets see what they have to say. > > Your ISP will counter this through your own admission that if you remove > your debian firewall the problem is resolved. > > Plus, problems outside your ISP's AS are beyond their control anyway. There > is little they can do about it. > > I think you should investigate along the lines that your debian firewall is > broken. > > Put the Life Size end point outside the firewall, but in the same public ip > subnet/gateway as your firewall. If it works okay, then your firewall is > definitely the issue. Ensure it's connected to the same CPE router and all > other WAN equipment. > > Also suspect the CPE router hardware and config. What router are you using > if any? > > Are you running the VC traffic through a VPN tunnel during production use? > > A small network diagram would help understanding your setup. > > - Raja > _______________________________________________ > ILUGC Mailing List: > http://www.ae.iitm.ac.in/mailman/listinfo/ilugc >
Thanks for the suggestions and sorry for the delay in my response. I put the VC on a public IP in the same subnet and did not face any issue. Then I connected the VC behind our firewall again and I am not facing any issue. Even the skype works fine now. I have not made any changes to our firewall so I assume that there was an issue at the ISP's end or some other AS which the support engineers I was talking to were not aware of and now that has been fixed. I would be monitoring the VC which is presently behind the firewall again for the next two days. R P _______________________________________________ ILUGC Mailing List: http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
