Hi Arun P,
On Thu, Sep 19, 2013 at 9:18 PM, ARUN PALANIAPPAN
<[email protected]> wrote:
>
> Newbies never expect answerers to bend or bow. All they expect is Answer /
> Solution to their Questions / Problems.
When he said "bend or bow", what he meant was, they expect
direct answers to their questions. And you agree to it as well. Now,
there are 2 things - Paid technical support and informal user groups.
I will explain these two further down.
>
> Yes. It happens.
> But, people ask questions here just because they are not aware. All those
> who ask Questions are not experts in Computer. (Some may be new to computer
> itself). They may not be able to answer you completely.
>
Let's be frank - If someone can subscribe to a mailing list
and post a question, do you tell that they cannot type it in their web
search engine and get a result ? They just want readymade answers(They
=> people who behave that way, not all newbies). They don't want to
work towards an answer.
> In case you need more information for attempting to resolve the issue, you
> may provide them with a guideline on how to get that EXTRA information.
>
Isn't that spoon feeding when it gets very basic ?
> For instance, when you go to a mechanic shop for repairing your car / bike,
> you just tell him / her about the problem in your own language... Or as if
> what you know.
> And he will never ask you back details of technical specifications. Rather
> he will ask you and get answers from you in yiur own understanding.
> Is this applicable only for them?
>
No, it is not applicable only for them. This is where we get
into paid technical support(like the mechanic shop) and user groups.
Fore eg. if an Applie iPad misbehaves and you take it to a Apple
center(what ever it is called), they don't ask you technical
questions. Same with any tech support for computers as well.
But let's say there is an online forum for people who work on
Thermodymanics. If someone asks "What do you mean by 2nd law of
thermodynamics", do you think people will patiently answer ? Most
likely, they will ask him to look it up in the web. The same happens
here.
>> A few have been "fearless" and their knowledge base has blossomed, if
>> this is their "fear" then IMO they should stick with whatever OS they
>> are comfortable with.
>
> Then, May I request you to kindly brief me the purpose of Install Fests,
> SFD, etc?
>
Install fests and SFDs are to create awareness. But with
the awareness, what is needed is effort. No one learns anything
without putting in effort.
>
> None in the world had switched to anything for the benefit of humanity nor
> benefit of world. Infact, even researchers switch things to experiment and
> find whether that is beneficial.
>
I fail to understand your point.
>> They are not doing FOSS any favor by switching
>> to Linux/*BSD.
>
> Do you mean that everyone who switches over to Linux must do something to
> FOSS ?
Misunderstanding. Most newbies who expect immediate answers,
assume that they have done GNU/Linux a favour by agreeing to use it. I
have seen that attitude among dozens are people who are exposed to
GNU/Linux for the first time, after using other operating systems for
a few years.
> If that is the case, should those who did not contribute switch back to
> Nasty windows? Again then, what is the aim of FOSS and where is it heading?
>
Misunderstanding.
> Final Question...
> Suppose some enthusiastic homemaker switches over to Linux, do you expect
> him / her to learn Software Engineering to solve the problems? What type of
> contribution do you expect?
>
What most people expect is to use common sense, and not to
treat the list members as some "people with a strict responsibility to
give instant answers"
> P.S: In case this mailing list is meant only for Software professionals /
> Linux career enthusiastics, I request you to kindly intimate me the same
> and, unsubscribe me from this list.
>
This list is for people who are interested in learning and
using free software. This is list is not a "free" tech support center.
Thanks
--
Thank you
Balachandran Sivakumar
Arise Awake and stop not till the goal is reached.
- Swami Vivekananda
Mail: [email protected]
Blog: http://benignbala.wordpress.com/
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