On Wed, 2003-09-24 at 23:57, Sandip Bhattacharya wrote:
> I have been thinking of switching my cable net provider (Hotwire) 
> because of their pathetic service. I have learnt today that spectranet 
> is available in my area(I.P. Extension, East Delhi) for quite a decent 
> price(except for the cable modem that is).
We suffered over a year's spectra.

> 
> Anybody who is using spectranet out here?
> - Their downtime?
anytime. and when it happens, best is to forget all work and go on
holiday with an open-return ticket.

> - Their billing?
you get bills even without service, even when you have discontinued. no
refunds of deposits happen.

> - Their support? Tech clueness?
no one know how the system is working; no one knows what happened when
it goes down. 

> - Their speed?
sometimes its good, but usually worst than hotwire.

> - Their service features? e.g. Real IP or NAT? Port blocks? ICMP blocks
no real IP, only NAT. you can't login to your machine from outside.

>     etc.
> 
> I think Robins uses Spectranet.. but haven't seen him around here of late.
> 
> - Sandip
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