As I am a newbie, excuse my interruption. I believe good newspapers have a technique
for dealing with this. They tell the suspected fault to the blamed party and ask him
to reply in a couple of days. If he does not give a satisfactory reply soon, the
newspapers publish the defect and mention the fact that the blamed party was evasive
or whatever.
By the way we can also tell the reserve bank of india about it. They are supposed to
be very strict about quality of banks in india.
Thanks
Ajay
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