On Wed, 2007-05-30 at 12:35 +0100, Yashpal Nagar wrote:
[...]
> You reply is oppressive, I dont' know how newbies feel...

I don't know about "oppressive", because I have no more of a
special right on this list, as compared to anyone else. However,
you are right in that this was an unhelpful, off-the-cuff, and
somewhat snide reply, and I apologise. Sankarshan has already
followed up, describing the essence of what I was trying to say.

At the same time, without qualifying my apology, I would like to
say that it should be incumbent on people asking for help to first
exhaust easier avenues. FOSS support is a perennial problem, and
if you have paid for the RHEL OS, you should demand quality support
from Redhat. After all, you have paid *them* money, and you should
deman your money's worth. By and large, I see Redhat as one of the
best avenues for support in India, and we should hold their feet
to the fire in this regard. Asking about any free distribution---
CentOS, Fedora, Debian, Ubuntu, etc.---is another matter.

Regards,
Gora

P.S. Needless to say, I have *no* financial connection with Redhat.


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