On Saturday, April 20, 2002, at 01:03  PM, Josh Richards wrote:

> This is not a troll thread.  I had a thread a couple
> weeks ago about being disappointed with my new iMac,
> how slow OS X was, etc.  With some advice from other
> list members, I tweaked the system a litte, pre-binded
> the entire system, and just recently updated to 10.1.3
> then 10.1.4.  i thought the whole selling point of OS
> X was that when something freezes, the rest of the
> system wouldn't be affected.  What about when
> everything freezes, though?

Personally, the only time I've ever locked up an OS X system in several 
years of running Developer Previews, Public Betas, and finished builds 
of OS X.... is removing PC Cards from my Powerbook while they were still 
in use. You're not supposed to do this (it can damage the cards) anyway, 
so it's not entirely surprising that it causes a kernel panic.

> Five or six times in the last week, in various
> programs, my new iMac has completely stopped
> responding.  The mouse cursor moves, but that's it.
> The rest of the screen is frozen, the sound quits
> working, etc.  Apple-Option-Esc to bring up the Force
> Quit window doesn't work, neither does anything else.
> What is causing this?  Like I said, it's happened 6
> times in 5 different programs, so it's not like I have
> a bad install of one program that keeps freezing or
> something.
>
> I was running 9.1 on my old iMac for 6 months before I
> got the flat panel and never had any problems like
> this.
>
> Man, I needed to get that off my chest.

I think your experience is atypical. It sounds to me (from your previous 
posts as well as this one) that your install of OS X is corrupted. 
Unfortunately, OS X scatters across your hard drive more than did OS 9, 
which stayed neatly inside it's System Folder, so there's no real way to 
Clean Install OS X leaving your hard drive intact.

Do you have a method to back up your data? For the grins of it, you may 
want to try using the Software Restore CDs to wipe your drive and 
reinstall. I know lots of people that swear by doing this to every 
computer they buy (I don't; my motto is "if it ain' broke, don' fix it").

OS X is also very VERY finicky about misbehaving RAM; if you've added 
any, or if there is any installed in the SO-DIMM slot, you may want to 
remove it and test for a while, see if maybe that RAM is causing your 
problem. A hardware problem can freeze up any OS, no matter how stable 
that OS is supposed to be. Reduce your system to the most simple config 
you can; remove all external devices except the keyboard and mouse, 
remove all excess RAM, etc.

Beyond that...... your iMac came with an Apple Hardware Test CD. Boot to 
that, set it to looping mode, and let it run all day one day when you'll 
be out of the house. I don't recall how to set looping mode, but I'm 
sure it's either at Apple's Knowledge Base 
<http://kbase.info.apple.com/> or on MacFixIt <http://www.macfixit.com/> 
somewhere.

HTH
Jeremy


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