> From: David Dorinson <[EMAIL PROTECTED]> > > A friend asked me to see if I could "fix" a problem with her iMac. She has a > fairly new one, about one year old, has a CD-RW and a couple of firewall > inputs (that mine, a year older, doesn't have.) Hers came with 9.1, and she > hasn't added a thing except to load a few games on it. Nothing that would > add an extension or a control panel. > > So about a month ago, she has been unable to get to the Internet, or to send > messages using Outlook Express. I checked all her Internet settings, and > they looked ok, but I did call her ISP tech folks and the techie confirmed > the settings, and suggested I rebuild the desktop. > > I did, and tried again. Same thing. IE reports "A connection failure has > occurred," or something very similar to that, and OE gives an error message > that "mail cannot be sent . . . a connection failure has occured. Error > -3260." I haven't tried the techies again to see if he/she has any other > suggestion. I thought it would be better to ask here.
Does she have a dial-up telephone connection or an always-on cable or DSL connection? If it's dial-up, does the modem make the dialing sounds when she tries to connect? -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
