>Date: Fri, 24 May 2002 19:33:18 +0000
>Subject: Re: My upsetting experience w/ generic ink cartridges
>From: Frank Ettenberg <[EMAIL PROTECTED]>
>Message-ID: <[EMAIL PROTECTED]>
>In-Reply-To: <[EMAIL PROTECTED]>
>
>I dont know if you got my earlier letter, I may have posted it to the wrong
>address, w/ all the copying, deleting & pasting I did in the midst of
>sending my first reply to the gentleman from Canada. I am writing this from
>another Mac which didnt receive the original mail that I responded to.
>Sorry to say that I dont recall the name of the original poster. Was it
>Bryan?....
It was Bryce, however you were close <g>
>Anyhow, to reiterate, I used generic black ink cartridges supplied by
>dotsplus (Nashua, NH) which at first seemed like a friendly mom & pop
>company. The black tanks I received were made in China & I used them instead
>of Epson cartridges for actually over a year. At some point then, my Epson
>740 would obey my commands to print, but no printed characters showed up on
>the page. I did at least five nozzle cleanings, alignments, all to no
>avail. Finally, I removed the cartridge & noticed a lot of ink that'd
>leaked out of the ink tanks, putting a lot of ink on the printer bed &
>partially onto the rollers. It was apparent to me that this had been going
>on for some time.
>
>Repair of the printer wouldv'e cost $ 60 US just for a diagnosis.
>It became obvious that it was more sensible for me todiscard the printer &
>get a new one.
>
>I made a number of complaints to the above company. The only answer I got
>was more emails advertising the specials of the month. I got a little snide
>& wrote the owner that it would be truly special for them to send me $60 to
>help replace the Epson that seemed to irreversibly clogged. No answer came.
>Of course, I'm still getting their solitations since I thought the owner
>would have the sense to unsubscribe me to their mailing list.
Suggest you drop a note to both their internet service provider and also maybe
speak with a friend who may have some legal connection and see if you
could have a
formal letter sent to them requesting them to cease and desist or face
prosecution for harrassment..
>It would be excellent to get some advice from experienced people as to which
>cartridges wont destroy your Epson printer. Mean hile...I'm
happy I bought
>a Canon S450 (A Consumer Reports best buy for 2001), for their black ink
>tanks are less than 1/2 the cost of Epson's.
>
>sincerely, Frank E
Suspect like all things mechanical, there is now a finite life.
Problem is that life factor gets shorter and shorter as more products
are produced.
The cartridges I have received from InkTonerPlus have been without fault,
touch wood.
The Epson 760 was rebuilt once in nearby Toronto for C$85.00 which also
included three spare cartridges of
each type branded Epson at the wholesale price. The wholesale price is
not that much lower than the retail price here in Canada.
I think the total bill for rebuilding the printer plus the cartridges was
around C$280.00 not including 15 percent retail sales tax.
I have decided however once all the current crop of cartridges are gone
(I use one of each colour/black every two or three weeks)
the last set shall be left in the printer and shall in the interim be
saving for a laser printer of some variety.
Thing is any good monochrome laser printer compatible to the iMac here in
Canada is about C$2500.00!
Which is about what I'd probably pay for a new ibasic iMac here these
days, not including taxes...
As to Canon, have looked and decided, no, best to go the laser route,
which I did with my old PC. Problem is the
laser for the pC is as mucher older than the PC 133Mhz and is not
compatible with anything Mac.
I've looked and so far nothing. The PC still gets used for odd jobs which
require the laser option.
Suspect as has been noted elsewhere that the whole mess of high priced
ink cartridges versus low priced printers may soon come to a head as many
are unhappy about the arrangment. It sounds crazy , but assuming one
replaces cartridges on a regular basis, it may well be faster to replace
the printer each time your cartridges run dry. The new printer price is
often about the same price as two new cartridges, often less!
Bryce Lee,
Burlington, Ontario
Power PCG3 350Mhz IMac, Mac OS 8.6.1
320MB, 6 Gig HD, Epson 760 Printer
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