Hmm, that's very strange.. Try plugging in the HD when your iMac is
on, and see if it shows up. You could try to plug it into another
computer and see if it does the same thing.
Have you tried running the disk check with Disk Utility? If it comes
up with some error you might just have a bad HD.
I've never encountered that error before; (except with network
errors). Have you tried googling it? Perhaps others have had that
problem.
-Elliott Price
Mac Computer Repair - Santa Barbara
Graphic Design - Artwork Setup
Websites - Low Cost Custom Websites
On Sep 18, 2009, at 5:58 PM, Amanda Ward wrote:
>
> Hi All...
>
> Just upgraded my Intel iMac to Snow Leopard. Mostly it went okay...
> EXCEPT... my external HD is no longer accessible. It is a Maxtor 500
> GB connected via USB 2. I've tried everything I can think of and all I
> can get is this message... "The alias “ONETOUCH4” can’t be opened
> because the original item can’t be found."
>
> I "can" mount the drive in Disk Utility and it shows up on the
> desktop, but if I try to see what is in the drive, I get the error
> message above.
>
> I've deleted the alias and restarted the iMac, remounted the drive in
> disk utility and... nada.
>
> I know you should back up everything before you upgrade an OS, but I
> didn't think I needed to back up an external drive I use to back up
> files.
>
> Any suggestions? HELP!
>
> Amanda
> >
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