At 3:54 PM -0700 08/16/2010, Art wrote:
My wife has an aluminum iMac, two gig speed, one gig RAM. A copy of Microsoft Office-Family & Student Edition is installed on. After the last update to Office, all the programs, Word, Excel, etc. began crashing. Sometimes you can actually get a document opened before it crashes but usually just the startup screen. I've reinstalled Office (made sure I had the right serial number) plus all the updates--no joy. This set up worked fine previously. I also have the same setup on a MacBook (also 2 gig) that continues to work fine.
Back in the OS9 days, trashing the preferences file for MS Office would cure a myriad of woes. Go to Home->Library->Preferences and look for anything with the word microsoft in the name, delete it, empty the trash and then see what happens. Can't hurt!
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