On Nov 30, 2012, at 8:48 AM, [email protected] wrote:

> Last night we had some wild weather and lost electricity five times in 
> several hours. When I booted up the Imac this morning, all I'm getting is the 
> chime, the apple and a small spinning circle. Jeez I hope it's not fried.
> Any suggestions as to what I might try?

Try holding down the shift key to start in safe mode. If that doesn't work, 
start it up holding down the command and V key, this will show all the unix 
underbelly stuff that goes on…where it stops should tell you what the problem 
is.

> I looked for the original install discs and just realized that none came with 
> the computer. Is this the norm with the newer Imacs?

No it is not; not on a two-year-old one. The disk should have been in the 
square white box that had the "manual" and warrantee information. If you got 
the standard short wirelss keyboard, this box was at one end of the long box 
with the keyboard and mouse in it. It's been a while since I unpacked one with 
the extended keyboard, but as I recall it was also in that box as well, or 
perhaps it was stuck into another slot on the white foam at the top of the box.

Note this is only helpoful if you're one of the anal types like me who keep all 
the original packing materials… :-)


-- 
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs


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