>Bruce Johnson < [email protected] >: 

>So the process to replace your old router with the new is: 


1) Pull the power plugs on both your old cable modem and your Airport. 
2) Unplug the ethernet cable connecting the airport to the cable modem at 
the cable modem. 
3) Detach the incoming cable from the old modem. 
4) Detangle the power brick from the old cable modem and unplug it from 
your power strip. 
5) Plug in the power brick for the new cable modem to the power strip. 
6) Marvel at the ability of power brick manufacturers and power strip 
manufacturers to consistently mis-match the orientation of power bricks and 
the outlets on power strips :-) 
7) Figure out how to re-arrange all your power-bricks to make them all 
fit.* 
8) Attach the incoming cable to the new cable modem. 
9) Attach the ethernet cable from the Airport. 
10) Plug in the power to the Airport, wait until it’s all ready to go. 
11) Plug in the power to the new cable modem, wait for das blinkenlights to 
do their blinkenlight thing. 

>That’s it. You should now have internet access as before. Honestly you 
probably only have to ever unplug the ethernet cable from the Airport 
instead of powering it off as well, but rebooting them on occasion >cannot 
hurt. Also Step 7 usually requires unplugging it anyway :-)> 

>Bruce Johnson 
>University of Arizona 
>College of Pharmacy 
>Information Technology Group> 

>Institutions do not have opinions, merely customs 


Bruce, followed your instructions and was ALMOST successful! 


I installed the new Comcast modem yesterday. The iMac, iPad, iPhone and 
laptops can all get on the net and print. However, the phone is another 
problem! 


All the lights light up on the modem, including the phone. I have a dial 
tone and can call out, but no incoming calls! I didn't discover this until 
yesterday afternoon. (Wondered why the phone hadn't rung!) I called Comcast 
and they activated the phone service --- still no incoming calls! The tech 
worked at various things for almost an hour, but no incoming. All we get is 
a short blip on the CORDLESS --- nothing on the landline! So the tech 
escalated the problem, but we still don't have service! 


Today I tried plugging a landline phone in my office into the Modem jack 
and calling. Only that phone rang and we could answer it. The other phones 
didn’t ring. I unplugged the single phone and plugged in the wall phone 
jack again. I kept the office phone unplugged and unplugged the cordless 
phones. I called my number and the land phone in the kitchen rang ------- 
only that phone and not others throughout the house! 

Has this happened to anyone? Any solutions? 

Jane
--------------------------------------------------------------
On Thursday, August 21, 2014 3:58:26 PM UTC-7, [email protected] 
wrote:
>
>
> On Aug 21, 2014, at 12:43 PM, [email protected] <javascript:> wrote: 
>
> > Stats: Intel Core i3 3.06 GHz 
> > 10.6.x Snow Leopard 
> > Airport Extreme 802.11n 
> > Comcast modem with telephony 
> > 
> > Comcast has decided that I need a new modem and is sending one to me. I 
> am supposed to install it myself. 
> > 
> > Currently my set-up is iMac>Airport>modem. I have no problems connecting 
> to the internet with desktop, laptops and iPad 4 and all using the same 
> printer. 
> > 
> > However, Comcast is recommending that I connect the modem to the iMac 
> and not use the Airport. I don't know what to do. If I discontinue using 
> the Airport, how does it affect my home network? 
>
> Comcast are morons. They’re afraid you might get your icky macness all 
> over their techies if they try to help you. Also, they still labor under 
> the silly misapprehension that people only own one computer, and it is 
> connected directly to their modem. 
>
> It should be as simple as powering down the airport, plugging in the new 
> modem, plugging in the airport and powering it up. 
>
> If the new modem has wifi capabilities you will see a new wifi network 
> appear; you should be able to connect to it via whatever interface the 
> modem/router offers and turn it off. 
>
> On the other hand, if your current airport is old, and the new modem 
> offers, (for example ) 802.11n speeds, it might be advantageous to set 
> everything up on the new system. 
>
> If it’s just ethernet, and connects just to the iMac definitely just swap 
> it out in your existing setup Comcast modem->Airport->everything else. 
>
> > 
> > What set up would you recommend? If I use the same set up that I have, 
> does the Airport impede the Internet speeds? Currently, I am getting 
> 28.8Mbps download (Ping 31ms; IPv4); 5.78 Mbps upload [from Comcast's speed 
> test] We have Comcast Performance and not the higher price Blast. 
>
> In almost all cases the Wifi speed is greater than your internet 
> connection, so it shouldn’t matter. (also use something like DSL Reports 
> for speed testing. ISP's lie. The other night my internet seemed quite 
> slow, and lo and behold, testing several different destination points with 
> DSL reports told me my speed was abysmally slow (around 600kb/sec.) Cox’s 
> own speed test cheerfully reported 5Mb/s.) 
> -- 
> Bruce Johnson 
> University of Arizona 
> College of Pharmacy 
> Information Technology Group 
>
> Institutions do not have opinions, merely customs 
>
>

>

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