On 22 Dec 2014, at 12:07 AM, Jane (Portland, OR) <[email protected]> 
wrote:
> 
> 
> 
> Julia and Tom, thank you for your suggestions and links. Even though I have 
> spent days Googling info on how to fix the ink pads, I read the pages. I have 
> downloaded the SSC Service Utility and opened it with Wine/Crossover. Two 
> problems arise. The "Service Required" message has rendered the printer as 
> offline and the Utility can't "see" it. The second problem is that I am 
> supposed to get a window with options to Reset, etc... (after Configuring the 
> printer). The Windows directions says to right-click the SSC icon in the 
> "task bar". Well, Macs don't have a task bar and I can't find where to right 
> click! I have right-clicked on the App, but none of the choices are to open 
> the special window!
> 
> Tom, I have downloaded the Epson Utility. Although it is Windows, I ran the 
> program. Again the problem is the Service message. The Epson Utility says no 
> printer is connected.

I’d suggest asking around in your circle of friends until you find someone who 
has a Windows laptop and is willing to come over to let you run the SSC utility 
in its native operating system. It just might work that way!


—
tom coradeschi
[email protected]


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