Hi Luca,

I am doing a benchmarksurvey on the performance of websites. That means that 
I look if an organisation has achieved their websitegoals. And also, I ask 
their website visitors to look whether they can find the websitegoals of the 
company on the website and ask them to judge all website goals and the 
totall website. Then, I formulate a 'Best in Class'company. In my survey a 
Best in Class company has achieved all website goals and the overall 
performance of the website was higher than a 7,5 (this was given by the 
website visitor). When you have defined the BiC, you can survey why it is 
BiC companies perform better than others.

I hope I have helped you out.

Regards,

Paul


>From: Austin Campbell Smith <[EMAIL PROTECTED]>
>Reply-To: [EMAIL PROTECTED]
>To: [EMAIL PROTECTED]
>Subject: Re: [IMAFDI-E] Benchmarking of performance of websites
>Date: Tue, 19 Oct 1999 12:10:02 +0100 (BST)
>
>
>
>       Dear Luca,
>If and when you get sent this info, could you forward it to me as well?
>       Thankyou,
>               Yours Austin
>On Fri, 15 Oct 1999 18:36:18 +0200 [EMAIL PROTECTED] wrote:
>
> > Hello Paul,
> >
> > I am not working on the subject just right now but I would be very
> > interested to start doing something similar in Italy...
> >
> > Can you provide me with some details on the methodology you are using,
> > resources on the Net, etc?
> >
> > Thanks,
> >
> > Luca
> >
> >
> > > Hi Matthias,
> > >
> > > My name is Paul Goossens and I am a student. At the moment I am doing 
>a
> > > survey: benchmarking the performance of dutch websites.
> > >
> > > I would like to know wether there are people who are doing or have 
>done a
> >
> > > survey like mine.
> > >
> > > Regards,
> > >
> > > Paul Goossens
> > >
> > >
> > >
> > >
> > > >From: "Matthias Homann" <[EMAIL PROTECTED]>
> > > >Reply-To: [EMAIL PROTECTED]
> > > >To: [EMAIL PROTECTED]
> > > >Subject: [IMAFDI-E] time to bring this list to life again
> > > >Date: Fri, 15 Oct 1999 09:53:26 +0100
> > > >
> > > >Hello listmembers,
> > > >
> > > >its been quite a while since the last mail in this list.
> > > >I checked how many subscribers are in the IMAFDI-E list,
> > > >and its nearly 500. So  this should be enough to get a list
> > > >running.
> > > >(for those who want to unsubscribe from the list, please
> > > >read the info at the bottom of the mail that describes how
> > > >to unsubscribe)
> > > >
> > > >So, to restart this list again, I've simply listed some questions
> > > >that I think might help to get to know each other:
> > > >
> > > >- how is your interest in internet, E-commerce?
> > > >- if you are a student, on what kind of academic paper
> > > >   (thesis, dissertation, seminar, etc.) are you working?
> > > >
> > > >best regards and hoping to hearing from you
> > > >Matthias Homann
> > > >(admin of the IMAFDI-E website and mailinglist)
> > > >
> > > >
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>Austin Campbell Smith
>Brunel University, UK
>[EMAIL PROTECTED]
>
>
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