Hello all,
I've been working on this one issue for about two weeks and I'm at my wits end. :-( I'm trying to get the user picture upload feature of Plone/Preferences to work but I keep getting the error: The _imaging C module is not installed Now I've had the help of a programmer and a Solaris admin and we've Google and tried several things but none have worked. Yes, I have successfully installed PIL-1.1.5 and 1.1.6 as the Plone install from source explains. And how the PIL README states. http://plone.org/documentation/how-to/setup-from-source There is not much information on guides out there specifically targeting the Solaris environment so this has definitely been a trial and error. I've gotten everything but this _imaging C module thing working as it should be. Here is my current environment and error details: SUN E4000 - SunOS 5.9 Generic_118558-24 sun4u sparc SUNW,Ultra-Enterprise I have installed all the dependencies as suggested for the 2.5.2 Plone version and Solaris 9 supporting dependencies. Plone-2.5.2-1.tar Zope-2.9.6-final.tar DocFinderTab-1.0.2.tar Imaging-1.1.5.tar Imaging-1.1.6.tar.gz freetype-2.3.1-sol9-sparc-local gcc-3.4.6-sol9-sparc-local.gz jpeg-6b-sol9-sparc-local jpeg2ps-1.9-sol9-sparc-local libiconv-1.9.2-sol9-sparc-local.gz make-3.81-sol9-sparc-local.gz python-2.4.3-sol9-sparc-local.gz readline-5.2-sol9-sparc-local.gz zlib-1.2.3-sol9-sparc-local Here is all the error report that I copied and pasted: ************************************************************************ ********** Error Type ImportError Error Value The _imaging C module is not installed Version Info: Plone version: 2.5.2 Zope version: (Zope 2.9.6-final, python 2.4.3, sunos5) Apache version: CMF version (if known): CMF-1.6.2 Browser(s) and version(s): Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3 Operating system: sunos5 Python version: 2.4.3 (#1, Jul 31 2006, 06:30:48) [GCC 3.3.2] Debug mode: No Installed Products: Marshall 0.6.6-final MimetypesRegistry 1.4.1-final installed OFSP OFSP-1-0-0 PageTemplates PageTemplates-1-4-0 PasswordResetTool 0.4.2 installed PlacelessTranslationService 1.3.4 PloneErrorReporting 1.0 installed PloneLanguageTool 1.5 PlonePAS 2.2 installed PloneTestCase 0.9.0 PloneTranslations 2.6.1 PluggableAuthService PluggableAuthService-1.4.1 PluginIndexes PluginRegistry 1.1.1 PortalTransforms 1.5.0-final installed PyboomSkin 1.2 installed PythonScripts PythonScripts-2-0-0 ResourceRegistries 1.3.4 installed SecureMailHost 1.0.4 Sessions SiteAccess SiteAccess-2-0-0 SiteErrorLog StandardCacheManagers StandardCacheManagers-1-1-0 TAKAKoboltTheme 1.0.1 TemporaryFolder Transience ZCTextIndex ZCatalog ZCatalog-2-2-0 ZGadflyDA ZODBMountPoint ZReST 1.1 ZSQLMethods ZWiki ZWiki-0-58-0 ZopeTutorial Zope Tutorial 1.2 kupu kupu 1.3.9 installed statusmessages 2.0.1 validation 1.5.0-final Traceback: Traceback (innermost last): Module ZPublisher.Publish, line 115, in publish Module ZPublisher.mapply, line 88, in mapply Module ZPublisher.Publish, line 41, in call_object Module Products.CMFFormController.FSControllerPageTemplate, line 90, in __call__ Module Products.CMFFormController.BaseControllerPageTemplate, line 28, in _call Module Products.CMFFormController.ControllerBase, line 232, in getNext - __traceback_info__: ['id = personalize_form', 'status = success', 'button=Save', 'errors={}', 'context=<PloneSite at nemesys>', 'kwargs={}', 'next_action=None', ''] Module Products.CMFFormController.Actions.TraverseTo, line 38, in __call__ Module ZPublisher.mapply, line 88, in mapply Module ZPublisher.Publish, line 41, in call_object Module Products.CMFFormController.FSControllerPythonScript, line 104, in __call__ Module Products.CMFFormController.Script, line 145, in __call__ Module Products.CMFCore.FSPythonScript, line 108, in __call__ Module Shared.DC.Scripts.Bindings, line 311, in __call__ Module Shared.DC.Scripts.Bindings, line 348, in _bindAndExec Module Products.CMFCore.FSPythonScript, line 164, in _exec Module None, line 31, in personalize - <FSControllerPythonScript at /nemesys/personalize> - Line 31 Module Products.PlonePAS.tools.membership, line 445, in changeMemberPortrait Module Products.CMFPlone.MembershipTool, line 181, in changeMemberPortrait Module Products.CMFPlone.utils, line 754, in scale_image Module PIL.Image, line 1372, in save Module PIL.ImageFile, line 155, in load Module PIL.ImageFile, line 223, in load_prepare Module PIL.Image, line 36, in __getattr__ ImportError: The _imaging C module is not installed ************************************************************************ **** Yet when installing the PIL product it installs without error?! Other details: I've created a zadmin user with a zope group The whole site is in its own directory: /u01/app/zope: [EMAIL PROTECTED]:> ls total 18 drwxr-xr-x 9 zadmin zope 512 Apr 3 11:07 Zope-2.9.6-final/ drwxr-xr-x 2 zadmin zope 1024 Apr 3 11:38 bin/ drwxr-xr-x 2 zadmin zope 512 Apr 3 11:36 doc/ drwxr-xr-x 10 zadmin zope 512 Apr 3 14:08 instance1/ drwxr-xr-x 3 zadmin zope 512 Apr 3 11:34 lib/ drwxr-xr-x 10 zadmin zope 512 Apr 3 11:36 skel/ drwxr-xr-x 5 zadmin zope 1024 Apr 3 15:14 source/ I've been consistent with using python2.4 when running any python scripts. I direct zope build to use python 2.4 as well. I've updated the the zadmin $PATH (via .profile permanently) [EMAIL PROTECTED]:> echo $PATH /usr/bin:/bin:/usr/sbin:/sbin:/usr/local/bin:/opt/insight/r/bin:/usr/loc al/bin:/usr/sbin:/usr/ccs/bin: /usr/openwin/bin:/usr/apache/bin:/u01/app/zope/instance1/bin:/usr/local/ lib:/usr/local/lib/python2.4 and [EMAIL PROTECTED]:> echo $LD_LIBRARY_PATH /usr/local/lib:/opt/CA/SharedComponents/lib Debug Information * Zope version: (Zope 2.9.6-final, python 2.4.3, sunos5) * Python version: 2.4.3 (#1, Jul 31 2006, 06:30:48) [GCC 3.3.2] * System Platform: sunos5 * SOFTWARE_HOME: /u01/app/zope/lib/python * INSTANCE_HOME: /u01/app/zope/instance1 * CLIENT_HOME: /u01/app/zope/instance1/var * Process ID: 18363 (4) * Running for: 22 min 5 sec * sys.path: /u01/app/zope/instance1/lib/python /u01/app/zope/instance1/lib/python /u01/app/zope/lib/python/Zope2/Startup /u01/app/zope/instance1/Products/ATContentTypes/thirdparty /u01/app/zope/lib/python /u01/app/zope/instance1 /usr/local/lib/python24.zip /usr/local/lib/python2.4 /usr/local/lib/python2.4/plat-sunos5 /usr/local/lib/python2.4/lib-tk /usr/local/lib/python2.4/lib-dynload /usr/local/lib/python2.4/site-packages /usr/local/lib/python2.4/site-packages/PIL Please, if you need any other information let me know. This is the last issue and then the site is 100% functional and I can start configuring it to be our new team website. Thank you, Patric
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