> > Make sure that the option is set to keep all sent mail under
> > Options and Styles or a check is places in the box right
> > below the Subject line.
>
> We have already checked this. Still no go...
Did you change your default sub-mailbox delimiter from a hyphen ("-") to
something else with a registry hack? Are they trying to create such a
folder with webmail, or with am IMAP client?
-Ron
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