http://support.ipswitch.com/kb/IM-19981110-DD02.htm Explains what cause an MX Connect Fail.
Also make sure to disable any real-time scanning software (not part of Imail) from scanning the \Imail\Spool directory. Travis -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of IMail Admin Sent: Monday, September 08, 2008 11:20 AM To: Imail_Forum@list.ipswitch.com Subject: Re: SPAM [8]RE: [IMail Forum] help needed understanding log line Hi, There was a problem with the DNS lookup, but I've fixed that since. For example, here are the log lines from a test I just ran: 09:08 10:26 SMTP-(604601880000000e) processing D:\IMail\spool\q604601880000000e.smd 09:08 10:26 SMTP-(604601880000000e) [x] looking up fhapc.com in HOSTS and MX 09:08 10:26 SMTP-(604601880000000e) Trying fhapc.com (0) 09:08 10:26 SMTP-(604601880000000e) [x] Connecting socket to service <SMTP> on host <fhapc.com> using protocol <tcp> 09:08 10:26 SMTP-(604601880000000e) [x] using source IP for mail2.bcwebhost.net [192.168.0.2] 09:08 10:26 SMTP-(604601880000000e) [Att-Blk] Got Attachment Blocking Host Info for mail2.bcwebhost.net 09:08 10:26 SMTP-(604601880000000e) MX connect fail "71.216.21.122" 09:08 10:26 SMTP-(604601880000000e) SMTP connection failed for host fhapc.com Curiously, these log lines do not mention that strange host name, ocean.(etc.). So I'm still stuck. Ben ----- Original Message ----- From: "Travis Rabe" <[EMAIL PROTECTED]> To: <Imail_Forum@list.ipswitch.com> Sent: Monday, September 08, 2008 7:56 AM Subject: SPAM [8]RE: [IMail Forum] help needed understanding log line > Indeed, you are correct. Maybe you have some DNS cache corruption? The > DIG > output below shows it shouldn't be going to 66.224.41.6. Have you tried > restarting the QM and SMTP services? > > > > ; <<>> DiG 9.5.0-P2 <<>> @207.228.46.66 fhapc.com mx > ; (1 server found) > ;; global options: printcmd > ;; Got answer: > ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 291 > ;; flags: qr aa; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1 > > ;; QUESTION SECTION: > ;fhapc.com. IN MX > > ;; ANSWER SECTION: > fhapc.com. 7200 IN MX 10 exchange.fhapc.com. > > ;; ADDITIONAL SECTION: > exchange.fhapc.com. 7200 IN A 71.216.21.122 > > ;; Query time: 187 msec > ;; SERVER: 207.228.46.66#53(207.228.46.66) > ;; WHEN: Mon Sep 08 07:54:37 2008 > ;; MSG SIZE rcvd: 68 > > > > > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of IMail Admin > Sent: Sunday, September 07, 2008 11:13 AM > To: Imail_Forum@list.ipswitch.com > Subject: [IMail Forum] help needed understanding log line > > Hi, > > We are having trouble sending messages to a particular domain (fhapc.com). > When I checked the logs, this is what I found: > > 09:07 00:57 SMTP-(421a018d0000ef4f) 554 Service unavailable; Client host > [mail2.bcwebhost.net] blocked by ocean.enerdzgy.org; 66.224.41.6 > 09:07 00:57 SMTP-(421a018d0000ef4f) Connection returned error - skipping > 71.216.21.122 554 Service unavailable; Client host [mail2.bcwebhost.net] > blocked by ocean.enerdzgy.org; 66.224.41.6 > 09:07 00:57 SMTP-(421a018d0000ef4f) [x] using source IP for > mail2.bcwebhost.net [192.168.0.2] > 09:07 00:57 SMTP-(421a018d0000ef4f) SMTP connection failed for host > fhapc.com > > I don't understand the first about "blocked by ocean.enerdzgy.com". I > looked that domain name up and it shows up on some black lists, but it > doesn't appear to be a black list itself. So how can it be blocking us? > > Any insights would be greatly appreciated. > > Thanks, > > Ben > > > To Unsubscribe: http://imailserver.com/support/discussion_list/ > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://imailserver.com/support/kb.html > > > To Unsubscribe: http://imailserver.com/support/discussion_list/ > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://imailserver.com/support/kb.html > > To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html
