Dusty,

        This may be the case....  I've been having problems with my pager going
nuts because IMonitor keeps thinking that everything is down, when it's
not...  I'll try it and let everyone know.  As far as Robert's idea about
the MTU, I've played with it on all points -  Mail Server, Dial Up Box, and
client side.  Maybe a combo of both will do the job.  I'm just glad someone
came up with some ideas - I like sleep too much for those damn overnighters.

__________________________________
Justin Ellison
System Administrator
InternetUSA
[EMAIL PROTECTED]
http://nebi.com
800-603-3502

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of ## Dusty Carden
Sent: Wednesday, June 30, 1999 1:45 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] POP3 and SMTP timeout problems


If you are running Imonitor, do you have the services set to automatically
restart?  Try disabling the auto-restart and see what happens.  I was told
by one
little mouse that it is a possibility that the service is busy and indicates
to Imonitor that it is not responding which causes it to attempt to
restart the service.  Which also cause the service to stop momentarily.

I may be totally off-base with this one but it worked here for some
SMTP crashes I was having.

Dusty

----- Original Message -----
From: System Administrator <[EMAIL PROTECTED]>
To: Imail Forum <[EMAIL PROTECTED]>
Sent: Wednesday, June 30, 1999 1:08 PM
Subject: [IMail Forum] POP3 and SMTP timeout problems


Hi all,

I've been working on this problem for months now, and I'm getting
frustrated enough that I'm gonna pull an overnighter and format the system
and restore IMail.  Before I do, I'm gonna do one more post.  Here's the
story:

IMail worked absolutely great for about 6 months with no problems.  The
last few months, I have been getting calls from dial-up users stating that
they are getting a "Server has not responded in 60 seconds..." message.  I
have them increase, the timeout, no workie.  I have them install DUN 1.3,
better, but still no workie.  LAN and cable modem customers do not have this
problem at all.  For dial up users, it happens only when dealing with larger
attachments - 750KB or more (still shouldn't be a problem).  Load is not a
problem - there's about 3,000 total customers.  IMail machine is plugged
into an HP Procurve 4000M switch that also has an Ascend MAX 4048 and a 3Com
Total Control Chassis with 4 Hiper DSP modem cards jacked into it.  Port
traffic on all three of these ports is at 20%-40%.

Below is an exerpt of the SMTP logs, it does it both on SMTP and POP3.
IMail tech support says that error 10054 is "connection terminated by remote
machine" or something similar.  Has anybody (please oh please oh please)
have any input as to where this problem is coming from?



06:30 00:08 SMTPD(03A30118) [0.0.0.0] connect 207.250.144.24 port 20131
06:30 00:08 SMTPD(03A30118) send error 10054
06:30 00:09 SMTPD(03A40118) [0.0.0.0] connect 206.162.6.113 port 1032
06:30 00:09 SMTPD(03A40118) send error 10054
06:30 00:09 SMTPD(03A50118) [0.0.0.0] connect 209.207.164.207 port 24102
06:30 00:09 SMTPD(03A50118) send error 10054
06:30 00:09 SMTPD(03A60118) [0.0.0.0] connect 199.190.93.36 port 1076
06:30 00:09 SMTPD(03A60118) send error 10054
06:30 00:09 SMTPD(03A60118) send error 10054


__________________________________
Justin Ellison
System Administrator
InternetUSA
[EMAIL PROTECTED]
http://nebi.com
800-603-3502

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