I have this problem before because I have not actived the WebBase Server.
This be your problem.
At 04:41 PM 7/15/99 -0500, you wrote:
>Had one of our customers complain that they cannot get at their mail - and
>NOR can we!
>
>THeir clients machine - Outlook 98 - can ping mail.customer.com - can go in
>using 8181 which says SMTP is down. 8383 non responsive. All other mail
>servers work fine. Everything else is working fine. DOn;t know how long
>problem has existed.
>
>Robert Dew
>InterMedic Communications, Inc.
>1005 Alexander Court, Suite A
>Cary, IL 60013
>847-462-0600, Ext. 100
>
>
>Attachment Converted: "e:\eudora\attach\Robert Dew.vcf"
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.