You might also want to look at the ethernet path. I personally had a
customer who was running their own Exchange server, connected to us via 56K
DDS. They had so many problems with outbound SMTP mail. It would just sit in
the exchange queue forever. Exchange would open an SMTP session with our
IMAIL server, and just stall.
As it turned out, we had a bad port on our ethernet switch, which was used
to connect the router on our side of this customers connection to our
backbone. The ethernet packet was getting corrupted. It did _not_ effect
http -- that just went happily. They could download huge files without
incident. But SMTP was getting mucked up.
Moral of story -- check out ethernet connections -- from the first router or
switch your customers come into, all the way through your backbone and to
the IMAIL server. You may have framing errors or other anomolies that are
messing with SMTP and/or POP3.
...Scot
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Ben Sooter
> Sent: Friday, July 16, 1999 11:05 AM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] Error Connecting to Mail Server
>
>
> Hello All,
> We recently setup imail and it seems to be setup correctly.
> The thing is
> though, that our customers are having problems where sometimes they just
> can't connect to the mail server. The recieve an error that says can't
> connect to mail.blah.com. They wait five minutes and it works though, it
> appears to just sort of be random. Any ideas on why this would be
> happening and or how to keep it from happening would be greatly
> appreciated.
>
> Ben Sooter
> [EMAIL PROTECTED]
> Neighbornet Community Online Service, LLC
> www.neighbornet.net
>
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
