Bill, If you sent to support, our mail system sends an automated reply with a tracking number. If you did not get that, then we did not get your message! If you reply with the tracking number, we can find your messages! Are you using List Servers or Aliases of the List type? Daniel Donnelly Ipswitch Technical Support ________________________________________________________ See our Knowledge Base at http://support.ipswitch.com/kb URL to Register software: http://www.ipswitch.com/Support/register.html In reply to 20 Oct message from [EMAIL PROTECTED]: >I've sent two messages to IPSwitch support about this in the past week >with no reply. Can anyone here help me? Here's the situation... We, >like others, previously had problems with IMail causing server hangs. >Once I installed the 5.06 patch, things were great! No problems for >three consecutive weeks. After reading the messages on this list about >5.07 I decided to try to "improve on a good thing", so I installed IMail >5.07. A couple of days later, one of my users tried to send a message >to all of our staff lists (there are 10 of them on the system ranging in >size from 50 to 200 members with a total number of users of 925). The >server became non-responsive while processing this message and had to be >rebooted (just like it used to prior to 5.06). After the reboot, the >IMail log looked like this..... >10:11 10:42 SMTPD(51660140) [192.192.192.5] connect 192.192.192.5 port >3878 10:11 10:42 SMTPD(C4B8002A) [192.192.192.5] connect 192.192.192.14 >port 1336 10:11 10:42 SMTPD(C4B8002A) [192.192.192.14] EHLO >school1.k12.nm.us 10:11 10:42 SMTPD(C4B8002A) [192.192.192.14] MAIL >FROM:<[EMAIL PROTECTED]> 10:11 10:42 SMTPD(C4B8002A) >[192.192.192.14] RCPT TO:<[EMAIL PROTECTED]> 10:11 10:42 >SMTPD(C4B8002A) [192.192.192.14] RCPT TO:<[EMAIL PROTECTED]> 10:11 >10:42 SMTPD(C4B8002A) [192.192.192.14] RCPT TO:<[EMAIL PROTECTED]> >10:11 10:42 SMTPD(C4B8002A) [192.192.192.14] RCPT >TO:<[EMAIL PROTECTED]> 10:11 10:42 SMTPD(C4B8002A) >[192.192.192.14] RCPT TO:<[EMAIL PROTECTED]> 10:11 10:42 >SMTPD(C4B8002A) [192.192.192.14] RCPT TO:<[EMAIL PROTECTED]> 10:11 >10:42 SMTPD(C4B8002A) [192.192.192.14] RCPT TO:<[EMAIL PROTECTED]> >10:11 10:42 SMTPD(C4B8002A) [192.192.192.14] RCPT >TO:<[EMAIL PROTECTED]> 10:11 10:42 SMTPD(C4B8002A) >[192.192.192.14] RCPT TO:<[EMAIL PROTECTED]> 10:11 10:42 >SMTPD(C4B8002A) [192.192.192.14] RCPT TO:<[EMAIL PROTECTED]> >10:11 10:59 SMTPD(000100B0) server starting on port 25 of >webster.school0.k12.nm.us >I expected that no one had received this message but that wasn't the >case. Some people did receive it. I don't know exactly how many or >from which sites. What was interesting to me is that when I looked at >this section of the log in Notepad, the "blank line" was actually a >whole bunch of blank space which indicates to me, some of the processing >that was taking place (even though it wasn't recorded). >What's happening since then is that we can't use any of the lists, or >send a message to more than 10 addresses without having the server hang >and have to be rebooted. >Any suggestions would be appreciated. IMail is the only app. running on >this Dell PowerEdge 6100/200 quad-processor machine with 256 meg. of >RAM. sp5 was applied prior to the 5.07 update and again after. >Thanks for your time. >Bill Cleland >Rio Rancho High School (NM) >[EMAIL PROTECTED] >Please visit http://www.ipswitch.com/support/mailing-lists.html to be >removed from this list. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
