I have seen this on various occasions where the user did not
complete their download for some reason or another and
there was a main.ndx file left in the box.  Deleting this file and
the main.uid usually fixed it without having to restart any services.

Dusty

----- Original Message -----
From: Daniel Donnelly <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, October 27, 1999 5:23 PM
Subject: Re: [IMail Forum]


> It is possible that one of the services (POP3, IMAP4, Web MSG) has the
users
> mailbox open (and locked) so the change cannot be made. Try stop/start
each
> service in turn to see which might be doing this. Yes, a restart will do
the
> same, but you won't know which it was and it will probably take longer!

> >Here's another (simple question) for you..... I wrote to you about a
> >week ago regarding clogged mail using  IMail.  There are times when I
> >can not delete these messages for my customers  using the web based
> >mail.  Any suggestions?
>
> >Webster Internet Access
> >Mary Roberts


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