When I have run into something like this in the past, I have renamed the infected mbx file to main_old.mbx. Then when they look at this folder in webmail or in IMAP they can take care of sorting things out.
If the mbx file has an infected e-mail in it, then they need to scan from their machine if they have a program that will do so - OR - you will need to just not scan the /users directory with an on access scanner. Regards, Travis > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:IMail_Forum- > [EMAIL PROTECTED] On Behalf Of Hien Tran > Sent: Thursday, August 11, 2005 2:52 PM > To: [email protected] > Subject: [IMail Forum] Merging main.mbx files > > Our mail server running Imail 7.15 did not detect any viruses when the scan > took place on the server, however when the the volume was mounted from > another machine, it detected various viruses. Symantec tried to repair some > of them and quarantined the main.mbx files. When the users log in now, > their inboxes are empty and a new main.mbx file is created. Is there a way > to remerge the two mailboxes again? Shouldn't symantec leave the file alone > and try to repair it? We currently have a lot of users who are missing > their main.mbx, so when I do a restore, it copies over the new exisiting > .mbx files. Any thoughts would be appreciated. Thanks. > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
