These problems were addressed in 8.2+

Eric S
----- Original Message ----- From: "Brad Morgan" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, August 12, 2005 1:59 PM
Subject: RE: [IMail Forum] LDAP Problems


Seron Moore wrote:
From time to time our Ldap service will hog up 100% of the CPU usage
and cause the server to become non responsive. We then have to reboot
the server and rebuild the Ldap database (following Ipswitch's KB Article
http://support.ipswitch.com/kb/IM-20041025-DM04.htm ). Every time the
Ldap database is rebuilt we lose all the user information such as account
number, phone number and all that other jazz. This is a problem for us
because we then have no way of keeping track of which email address is
associated with which account number! Is there a way that we can backup
the ldap db and restore the information if we have to rebuild?

I reported this problem to Ipswitch in March, 2005 and on March 17, 2005
I received my last communication on the matter:

"The head of development is working on this issue. We will keep you posted
as
to what is going on."

I haven't heard anything since then. I was running 8.15 at the time and
I'm now running 8.2HF2. I haven't had the problem in a while (knock on
wood).

Regards,

Brad Morgan
IT Manager
Horizon Interactive Inc.





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