A while back, after I upgraded to 8.2 some messages started getting rejected, and the only characteristic I could see was the domain name used capital letters.  Ipswitch said that 8.2 fixed this bug from previous versions.  I reinstalled Imail plus its HFs and it seemed to have worked.
 
Now users are complaining that it's happening again.  I personally tested it this is what I got:
 
 
 This is the mail delivery agent at messagelabs.com.
I was not able to deliver your message to the following addresses.

<[EMAIL PROTECTED]>:
209.48.99.242 does not like recipient.
Remote host said: 550 not local host Initialplants.Com, not a gateway
 
 
I talked to messagelabs, they telneted to my server's smtp and sent an email and it worked.  I did the same thing, and it worked.
 
When this happened my official host name was: mail.initialplants.com, aliases: initialplants.com.  today, I was forced to add Initialplants.Com to the alias list.
 
I thought smtp is not case sensitive.
 
This is the log entry in Imail:

09:16 11:08 SMTPD(ee17014800000c58) [63.210.62.243] MAIL FROM:<myemail@gmail.com>
09:16 11:08 SMTPD(ee17014800000c58) [63.210.62.243] RCPT TO:<userid
@Initialplants.Com>
09:16 11:08 SMTPD(ee17014800000c58) [63.210.62.243] ERR mail.initialplants.com invalid user <userid
@Initialplants.Com
 
 
=========================================
Elliott Bujan
Initial Tropical Plants
3750 W. Deerfield Rd
Rivewoods, IL 60015
(847) 634 4250 ext. 99281
=========================================
 

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