RE: [IMail Forum] 2003 SP1 and iMAil 8.15 HF2

[Terence Blyth]

Run a hardware tester over your hardware, Also check event viewer for error details.   Regards Terence Blyth Computer Technologies Ltd Phone 64 3 545 9001 Fax     64 3 545 9002   WARNING: The contents of this e-mail may contain information that is legally privileged and/or confidential to the named recipient.  This information is not to be used by any other person and/or organisation.  The views expressed in this document do not necessarily reflect those of Computer Technologies Ltd.   From: Neil Olson [mailto:[EMAIL PROTECTED] Sent: Wednesday, 28 September 2005 2:53 p.m. To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] 2003 SP1 and iMAil 8.15 HF2   Thanks for the suggestion,  I checked, and all components of the BIOS are up to date(Bios, RAID BIOS, backplane,etc) Plus I am running WIN2K3 SP1 on two other identical servers(hardware and OS wise) with no problems.  Like I said in the first email,  the server only hangs when imail services are running.  If I restart the server and then quickly shutdown the imail services, the server stays up, no problems.  Or if I set the imail services to disabled and restart the server, then no problems.    Imail is ver 8.15FH2     I take it from the lack of responses, that I am experiencing one of those problems that nobody else is/has experienced.  Not good, not good, it's always fun to troubleshoot problems like this...     Neil Olson 1200 Grandview Ave Des Moines IA 50316 [EMAIL PROTECTED] 515-263-2800     From: [EMAIL PROTECTED] on behalf of Kevin Bilbee Sent: Tue 9/27/2005 11:59 AM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] 2003 SP1 and iMAil 8.15 HF2 I would start with making shure the BIOS is up to date. 2003 SP1 has required BIOS updates on a few of our servers.     Kevin Bilbee -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Neil Olson Sent: Tuesday, September 27, 2005 9:14 AM To: IMail_Forum@list.ipswitch.com Subject: [IMail Forum] 2003 SP1 and iMAil 8.15 HF2 I installed 2003 SP1 yesterday and my server hard freezes after 3-5 minutes of being up.  If I disable iMail services, the server stays up and running.  What I mean by a "hard freeze" is that screen locks and server does not respond to any keyboard or mouse inputs.  My only option is to physically power off the server, with the button.   I have looked in the Windows event Log and found nothing, as well as in the iMail logs and have found nothing out of the ordinary.    To get back up and running, I uninstalled SP1 and things are back to normal.  Is there a known issue with 2003 SP1 and iMail 8.15 HF2?  Do I need to be at the latest Imail release to install SP1?       Neil Olson Information Technology Grand View College 1200 Grandview Ave Des Moines IA 50316 [EMAIL PROTECTED] 515-263-2800   [This E-mail scanned for viruses by Computer Technologies Ltd www.ctec.co.nz]