We discovered we were block-listed on the CBL list yesterday.  After some investigation, it turns out that their issue is with IMail attempting to represent itself as different domains that it hosts when announcing itself in the HELO command.  I'm not a RFP expert - what is the proper behavior in this situation?  Here's what they said:

If you are using Ipswitch Imail, Ensim or WorkGroupMail we would recommend that
you ask the software vendor to add an option to their software to avoid
this game playing with HELO strings, largely because many other
anti-spam techniques and services use similar algorithms, and both of us
would be better off if we don't get surprised months down the road when
you install another one of these things.

Anyone have any comments or similar experiences?  Is there a configuration I'm missing?

TIA,
Oblio

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