Jeff Cummings wrote:
I forwarded my contact info to George Dailey as requested and he had someone
call me back. She gave me the activation number I needed so all is well
again. All in less than an hour.
Good thing this didn't happen on a long holiday weekend eh?
This is why activation on enterprise grade software is evil. I ran into
an issue where a customer (Fortune 100 company) ended up spend big $$$
to fix a system over a long weekend and one of those cutsie activation
systems failed. This wasn't IMail, something much more important.
Needless to say vendor X didn't get the money, friendlier vendor Y that
didn't require activation did.
I think they ended up suing vendor X out of business since I don't see
them around any longer. Amazing how many lawyers companies like that
have on staff.
Good thing Ipswitch is still in business. What would happen to all those
copies of IMail if they need reinstallation and Ipwitch goes belly up?
-Ron
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