[IMail Forum] Mail to Fax problem

[Mark D'Onofrio]

Hello All,   I'm new to the list so please excuse me if my problem is redundant.   I have IMail v 4.06 and have been running the mail to fax option for some time now. Recently our mail to fax traffic has increased to around 500 faxes per day. With this increase I have noticed that the system will simply stop faxing. All other SMTP/POP3 functions are fine and there are no errors in ANY logs to indicate there is a problem. The messages to be faxed remain in the queue and are faxed AFTER I reboot the system. NT tells me there is nothing wrong with the modem or com port and the previous pass all diagnostics.   I have tried several different modems ALL name brands using P-n-P and Non-P-n-P settings alike. I have also monitored the line plugged in to the modem (dedicated off one of my T1s) for any fluctuation - ALL appears to be normal.   Our mail server IS dedicated to this process alone and is running NT4.0 SP-4 on a PII @ 300MHZ w/512 MB, dual SCSI-3 Quantums, 100BaseT to the LAN - so I don't think resources are an issue.   Is there a particular modem and/or driver that IMail likes?  Will upgrading to IMail 6.0 solve my problem?  Has the mail to fax "option" been upgraded to coincide with v6.0?    Any guidance on this subject would be EXTREMELY appreciated.   Mark D'Onofrio Chief Technology Officer www.travelworm.com 888-700-8342 ext. 101