Hello Jeff,

my contact info is 781.676.5739 or [EMAIL PROTECTED]

let me know and we'll take care of it.

bye for now,

kg

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of John T (Lists)
Sent: Thursday, January 19, 2006 10:33 AM
To: [email protected]
Subject: RE: [IMail Forum] Where did I go Wrong?


Search the archives for Kevin Gillis' phone number and call him. He will
work with you to figure this out.

John T
eServices For You

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:Imail_Forum-
> [EMAIL PROTECTED] On Behalf Of Jeff Cummings
> Sent: Thursday, January 19, 2006 7:05 AM
> To: [email protected]
> Subject: [IMail Forum] Where did I go Wrong?
>
> First let me say I appreciate the tremendous amount of assistance I have
> received by reading this forum I have found it to be invaluable in
> maintaining my email server.
> Recently I had a failure on my server and I had to reinstall my Imail
> software (version 8.1X) the software was originally setup by a consulting
> company a couple of years ago for us and they are no longer around. Anyway
> the software is requiring activation.  I went to the Ipswitch website and
> entered my serial number and it said it had an error and I should contact
> customer service.  I emailed customer service and got this response back
>
> "This product has been deactivated and is no longer an active product if
you
> wish to install you will need to purchase the full copy of Imail."
>
> I have tried calling them but haven't gotten a call back yet, but do I
have
> to re-purchase the software to be able to reinstall it.  Somehow this
> doesn't seem fair.  We are not "power users" by any means just a small
> company with one domain and about 100 users, and with all the issues with
> the latest version I really don't need its features or problems. Is there
> something else I should have done? I have 21 more days before my present
> install dies to get something done. Any suggestions?
>
>
> Jeff Cummings
>
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