That is their MS SMTP or Exchange refusing the message. Possibly based on content, or perhaps you are on a blacklist somewhere. In either case, if it is only them you are having the problem sending to, the problem is surely on their end.
Herschel Jones Email Systems Administrator - MIS Boral Industries 706-821-3684 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Hien Tran Sent: Wednesday, January 25, 2006 1:32 PM To: [email protected] Subject: [IMail Forum] Error: 550 5.7.1 We are trying to send email to one specific client but they always seem to bounceback. I have run the bouncefinder.exe tool and got this message: From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] Error: 550 5.7.1 Requested action not taken: message refused Here is what the syslog current is reporting: 01:25 09:47 SMTP-(0000068C) Trying competitivevehicles.com (0) 01:25 09:47 SMTP-(0000068C) Connect competitivevehicles.com [207.148.212.34:25] (1) 01:25 09:47 SMTP-(0000068C) 220 patriot1.suburbancollection.com Microsoft ESMTP MAIL Service, Version: 6.0.3790.1830 ready at Wed, 25 Jan 2006 12:43:17 -0500 01:25 09:47 SMTP-(0000068C) >EHLO mail.evox.com 01:25 09:47 SMTP-(0000068C) 250-patriot1.suburbancollection.com Hello [67.155.100.131] 01:25 09:47 SMTP-(0000068C) 250-TURN 01:25 09:47 SMTP-(0000068C) 250-SIZE 01:25 09:47 SMTP-(0000068C) 250-ETRN 01:25 09:47 SMTP-(0000068C) 250-PIPELINING 01:25 09:47 SMTP-(0000068C) 250-DSN 01:25 09:47 SMTP-(0000068C) 250-ENHANCEDSTATUSCODES 01:25 09:47 SMTP-(0000068C) 250-8bitmime 01:25 09:47 SMTP-(0000068C) 250-BINARYMIME 01:25 09:47 SMTP-(0000068C) 250-CHUNKING 01:25 09:47 SMTP-(0000068C) 250-VRFY 01:25 09:47 SMTP-(0000068C) 250-X-EXPS GSSAPI NTLM LOGIN 01:25 09:47 SMTP-(0000068C) 250-X-EXPS=LOGIN 01:25 09:47 SMTP-(0000068C) 250-AUTH GSSAPI NTLM LOGIN 01:25 09:47 SMTP-(0000068C) 250-AUTH=LOGIN 01:25 09:47 SMTP-(0000068C) 250-X-LINK2STATE 01:25 09:47 SMTP-(0000068C) 250-XEXCH50 01:25 09:47 SMTP-(0000068C) 250 OK 01:25 09:47 SMTP-(0000068C) >MAIL FROM:<[EMAIL PROTECTED]> 01:25 09:47 SMTP-(0000068C) 250 2.1.0 [EMAIL PROTECTED] OK 01:25 09:47 SMTP-(0000068C) >RCPT To:<[EMAIL PROTECTED]> 01:25 09:47 SMTP-(0000068C) 250 2.1.5 [EMAIL PROTECTED] 01:25 09:47 SMTP-(0000068C) >DATA 01:25 09:47 POP3D (0000057C) NTlogon success for mfloria mail.evox.com from 192.168.2.118 01:25 09:47 SMTP-(0000068C) 354 Start mail input; end with <CRLF>.<CRLF> 01:25 09:47 SMTP-(0000068C) >. 01:25 09:47 POP3D (0000057c) logoff for mfloria R:0, D:0, P:0 01:25 09:47 SMTP-(0000068C) 550 5.7.1 Requested action not taken: message refused 01:25 09:47 SMTP-(0000068C) ERR undeliverable 550 5.7.1 Requested action not taken: message refused 01:25 09:47 SMTP-(0000068C) SMTP_DELIV_FAILED 01:25 09:47 SMTP-(0000068C) >QUIT Is this on our end or there end? If so, how do we go about getting this fixed? Thanks. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
