Ended up doing it at the account level, for each user that receives work
orders. Inbound on the domain does not allow a rule that will copy a
message that meets the rule criteria... It only forwards to a mailbox or a
single address. I got it working the way I want though. Thanks everyone
for your help!
m
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf
> Of Evans Martin
> Sent: Thursday, January 26, 2006 10:16 PM
> To: [email protected]
> Subject: RE: [IMail Forum] Rule help needed
>
> Forward the message to .,[EMAIL PROTECTED] The dot
> tells it to send a copy to the original recipient. I'm
> sure that this works at the user level but have never
> tried it at the domain level.
>
> Evans Martin
>
> ---
> EVANS MARTIN <[EMAIL PROTECTED]>
> HOSTING: http://www.martek.net
> PROGRAMMING: http://www.martekware.com
>
> iPlus Info Browser - IPB's IMail Migration Tool,
> password browser, reporting suite make IPlus Info
> Browser something no IMail administrator should be
> without. http://www.martek.net/Default.aspx?tabid=96
>
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> [mailto:Imail_Forum-
> > [EMAIL PROTECTED] On Behalf Of Marc Funaro
> > Sent: Thursday, January 26, 2006 5:52 PM
> > To: [email protected]
> > Subject: RE: [IMail Forum] Rule help needed
> >
> > The first one will probably do the trick for us. New
> question: on
> > 7.15, the domain-level inbound rules only has these
> three options:
> >
> > -- Move message to this mailbox
> >
> > -- Forward the message to
> >
> > -- Delete the message
> >
> > So what if a message comes in from an external
> address, and contains
> > "[WO- "
> > in the subject line, and I want the message to go to
> the original
> > recipient but also be copied to workorders@ -- which
> option do I pick?
> >
> > The outbound rule section is easy... I was able to
> choose "Send With
> > Copy To" and enter our workorders@ address. But the
> inbound rule
> > section does not have such an option. What to do?
> >
> > Thanks for all your help,
> >
> > Marc
> >
> >
> >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] On Behalf
> > > Of Jim Comerford
> > > Sent: Thursday, January 26, 2006 8:23 AM
> > > To: [email protected]
> > > Subject: RE: [IMail Forum] Rule help needed
> > >
> > > To catch just the "[WO-" part this will work :
> > > [EMAIL PROTECTED]
> > >
> > > I think you can work further by doing
> something like this:
> > > [EMAIL PROTECTED]
> > >
> > > The second one I'm not that sure about syntax to catch
> > > the 8 digits and 4 digits, but their rule
> description is here:
> > > http://support.ipswitch.com/kb/IM-19980116-DD08.htm
> > >
> > > -Jim
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] On Behalf
> > > Of Marc Funaro
> > > Sent: Wednesday, January 25, 2006 11:10 PM
> > > To: [email protected]
> > > Subject: RE: [IMail Forum] Rule help needed
> > >
> > > Nobody wants to tackle this one, eh? Bet you are all
> > > as busy as I am :)
> > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > > >
> [mailto:[EMAIL PROTECTED] On Behalf
> > > > Of Marc Funaro
> > > > Sent: Wednesday, January 25, 2006 11:52 AM
> > > > To: [email protected]
> > > > Subject: [IMail Forum] Rule help needed
> > > >
> > > > Hi Everyone,
> > > >
> > > > I'm about to impose... I just don't
> have the time to
> > > > figure out how to create these rules,
> and experiment
> > > > until I get them right... So I come
> to you outstanding
> > > > gurus... (lucky you!)
> > > >
> > > > We're running iMail 7.15, and I
> assume that I'll both
> > > > an inbound and outbound rule, at the
> domain level, to
> > > > do what I need.
> > > >
> > > > What we have is a work order system,
> and the work order
> > > > IDs end up in the subject lines of
> our messages. The
> > > > format for the work order id is:
> > > >
> > > > [WO-nnnnnnnn-nnnn]
> > > >
> > > > Where n is any digit from 0 to 9.
> > > >
> > > > Eventually the messaging will be
> handled entirely by
> > > > the work order system, but we always
> anticipate adding
> > > > properly formatted Work Order IDs
> into the subject
> > > > lines of messages sent OUTSIDE the
> work order system
> > > > too. These rules would work for both.
> > > >
> > > > We'd like to trap any messages that
> have a work order
> > > > id anywhere in the subject line, and
> COPY the message
> > > > to a mailbox, [EMAIL PROTECTED] The
> message should still go
> > > > to the destination... we just want to
> have a copy of it
> > > > to the special mailbox for pickup by
> the work order
> > > > system for additional tracking.
> > > >
> > > > This goes for messages that come IN
> to the domain
> > > > (replies from customers) as well as
> messages that go
> > > > OUT through our domain (messages TO
> customers).
> > > >
> > > > Is there a rule that can do what I
> need, and if so,
> > > > would someone be willing to supply it
> to me, 'cause I'm
> > > > on a tight deadline? I'd really
> appreciate it, and
> > > > totally owe you a beer (or a
> sparkling grape juice, if
> > > > drinkin's not your thing :)
> > > >
> > > > Thanks,
> > > >
> > > > Marc
> > > >
> > > >
> > > > To Unsubscribe:
> > > >
> http://www.ipswitch.com/support/mailing-lists.html
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> > > >
> > >
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> > > >
> > >
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> > >
> > >
> > >
> > >
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