This is one example of a log from right about the time we start getting complaints of "not getting mail" or "can not connect to SMTP server"
Now, I had to stop and start the queue manager and the SMTP server, you should see that in the log at about 9:38. 02:10 09:30 IMAP4 (000006F4) sending " UID 439348882) " 02:10 09:30 IMAP4 (000006F4) sending "0003 OK UID Completed " 02:10 09:30 IMAP4 (000006f4) connection aborted 02:10 09:38 SMTP-(0000000000000000) Clearing DNS Cache 02:10 09:38 SMTP-(0000000000000000) Clearing temporary skip list 02:10 09:38 Network Layer(0000000000000000) *************************************************** 02:10 09:38 Network Layer(0000000000000000) Listen Thread Exiting - *************************** 02:10 09:38 Network Layer(0000000000000000) *************************************************** 02:10 09:38 Network Layer(0000000000000000) Stop ENTER 02:10 09:38 Network Layer(0000000000000000) Stop EXIT 02:10 09:38 SMTPD(0000000000000000) [x] official name msweb.IMSNT.local 02:10 09:38 SMTPD(0000000000000000) Spooldir: C:\Program Files\Ipswitch\IMailSecure\IMail\spool 02:10 09:38 SMTPD(0000000000000000) SendPgrm: C:\Program Files\Ipswitch\IMailSecure\IMail\SMTP32.exe 02:10 09:38 SMTPD(0000000000000000) Denying mail for remote hosts 02:10 09:38 SMTPD(0000000000000000) [!s!] 452 Too many recipients !s! 02:10 09:38 SMTPD(0000000000000000) Allowing remote mail to local lists 02:10 09:38 SMTPD(0000000000000000) Allowing remote view of lists 02:10 09:38 SMTP-(0000000000000000) [Att-Blk] Attachment Blocking enabled for imswebsvc.com 02:10 09:38 SMTP-(0000000000000000) [Att-Blk] Created and initialized Attachment Blocking for imswebsvc.com 02:10 09:38 SMTP-(0000000000000000) Info - Queue manager started 02:10 09:38 SMTP-(0000000000000000) ok to run 02:10 09:40 SMTPD(0000000000000000) Fax Program Not Configured 02:10 09:40 SMTPD(0000000000000000) Process Spawned: "C:\Program Files\Ipswitch\IMailSecure\IMail\imailsrv" -q x -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tripp Allen Sent: Thursday, February 09, 2006 6:04 PM To: [email protected] Subject: Re: [IMail Forum] seems to shut down at Midnight Can you add one and see if it goes away? Tripp ----- Original Message ----- From: "Ann Ruggiero" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Thursday, February 09, 2006 1:57 PM Subject: RE: [IMail Forum] seems to shut down at Midnight No, I have no email addresses added to be mailed to. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tripp Allen Sent: Thursday, February 09, 2006 1:49 PM To: [email protected] Subject: RE: [IMail Forum] seems to shut down at Midnight But do you have an address in the daily report address field for the queue manager? This report is run every night at midnight so I'm wondering if that could be causing you problem. Tripp -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ann Ruggiero Sent: Thursday, February 09, 2006 9:12 AM To: [email protected] Subject: RE: [IMail Forum] seems to shut down at Midnight I have logging setup because of all the problems we've been having with the system. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tripp Allen Sent: Thursday, February 09, 2006 8:57 AM To: [email protected] Cc: 'Mike Mulryan' Subject: RE: [IMail Forum] seems to shut down at Midnight Do you have a daily report set up? Try to disable that for one night and see if the problem goes away. Tripp -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ann Ruggiero Sent: Thursday, February 09, 2006 8:39 AM To: [email protected] Cc: Mike Mulryan Subject: RE: [IMail Forum] seems to shut down at Midnight Absolutely, I'd love to find out what is happening. I have called in about this issue previously and was told that my setup was correct and I shouldn't be seeing any issues. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Gillis Sent: Wednesday, February 08, 2006 7:21 PM To: [email protected] Cc: Mike Mulryan Subject: RE: [IMail Forum] seems to shut down at Midnight Hello Alejandro and Ann, Yes, stopping and starting smtp and qm nightly (for your situation) may help but other than extraordinary events (DOS attack, some form of security breech, etc.), these services should not have to be restarted with any regularity. There are QM and Performance improvements coming in IMail 2006.03 that may help. Would it be possible for our TS group to work with you to dig a little deeper to understand what is happening? bye for now, kg -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Alejandro Valenzuela Sent: Tuesday, February 07, 2006 7:48 PM To: [email protected] Subject: RE: [IMail Forum] seems to shut down at Midnight A little *.bat program with this comands in it, helped me a lot. ---------------------- net stop SMTPD32 net start SMTPD32 Net Stop QUEUEMGR Net Start QUEUEMGR --------------------------- Run it every night or every morning, scheduled, and you will see everything goes better.. I been running that since we started using imail.. Alex -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Sent: Tuesday, February 07, 2006 8:22 AM To: [email protected] Subject: Re: [IMail Forum] seems to shut down at Midnight Sorry, haven't seen anything like it. // Robert Ann Ruggiero wrote: > So no one has seen this type of thing? > > > > ------------------------------------------------------------------------ > > *From:* [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] *On Behalf Of *Ann Ruggiero > *Sent:* Monday, February 06, 2006 9:14 AM > *To:* [email protected] > *Subject:* [IMail Forum] seems to shut down at Midnight > > > > Seems that the Imail services are shutting down at midnight when the > new log begins. We see no activity after the new log starts, though > if you go into the services, everything is shown to be running. > Anyone else seen this strange behavior? We end up restarting the box, > so the services will all start again. > > > > Oh yeah, Imail 2006, have not installed the update yet. > > > > Thanks, > Ann > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
