Yes, Sandy's solution would be the best in a large installation if you wanted to limit this.

Personally I have found that a large majority of my customers keep their default settings enabled, and this is every 30 minutes in Outlook Express, every 5 minutes in Outlook, and every 10 minutes in Thunderbird if I recall correctly. Having a few do it once a minute doesn't cause any difficulties. Having many hundreds doing it every minute though could.

I'm not in the business of providing bulk-hosting and generic E-mail services, and everything that comes along with that such as script kiddies and people with massive MP3 libraries that eat up bandwidth for pennies on the dollar. I provide true value-added business-class services, and I believe it is my job to provide for any and all reasonable business use, custom or otherwise, and maintain a high QoS. So my choice in not worrying about checking frequency until it presents a big load issue makes sense in my environment. If I was an ISP with 10,000+ mostly residential accounts on one server, I would probably approach this differently. I don't have any domains that are excessively large, so when my server runs out of capacity, I can add another box with ease. I may never get to that point. If I do, I'll be swimming in cash :)

As far as delaying E-mail for spam control, I have opted to avoid greylisting thus far despite having the capabilities of doing so because of QoS concerns. I don't want to be delaying someone's legitimate E-mail for up to an hour or more as a method of spam prevention. However, if this can be done selectively to only suspicious hosts based on tight criteria, it can be a big benefit to a system with very limited impact on legitimate use.

Matt



Nick Hayer wrote:

Email is not instant messaging - and that is the point. In reality as many have pointed out if email could be _delayed_ it would sure help with spam control - but that is a different subject.

Thanks all for the ideas, I think Sandy's post makes the most sense in my world - "the best idea isn't to tell them there's a limit, but simply to bit-bucket any requests that come in under your threshold"

It would be transparent to the users and accomplish my goal. Now if I could just do it! ;)

Thanks again

-Nick

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