ok one thing right off the bat is you are running version 9.00 you NEED
to upgrade it to 9.02.. There were some authentication issues with the
initial relase of the 2006 product which were corrected in a soon after
relase. Other fixes waas done in the .02 release that you will need as
well.. Please upgrade to the current version and let me know if you are
still seeing the issue
Eric S
Ann Ruggiero wrote:
User: [EMAIL PROTECTED]
Pass: testing
Ip: 67.62.232.21
I'm going to be out of the office until late this afternoon. I'll check
back in when I can.
Thanks,
Ann
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Eric Shanbrom
Sent: Friday, February 24, 2006 10:59 AM
To: [email protected]
Subject: Re: [IMail Forum] external users being denied POP3 access
What it the IP of the server? Can you set up a test account that we can
try
to log in with?
Eric S
----- Original Message -----
From: "Ann Ruggiero" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, February 24, 2006 8:54 AM
Subject: RE: [IMail Forum] external users being denied POP3 access
Sorry, I had to leave the office yesterday and go to a client site.
The domains vary, they are all virtual domains.
The primary domain is imswebsvc.com
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Eric Shanbrom
Sent: Thursday, February 23, 2006 9:48 AM
To: [email protected]
Subject: Re: [IMail Forum] external users being denied POP3 access
In order to be of any help you cannot mask the domain names. I have
nothing
to look at this way
Eric S
----- Original Message -----
From: "Ann Ruggiero" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, February 23, 2006 9:05 AM
Subject: [IMail Forum] external users being denied POP3 access
"Unable to connect to server, Account: smtp.DOMAIN.com, POP3 Server,
DOMAIN.com"
This is the error that some of my POP3 users are getting. This is has
been a constant ongoing issue for me. I have no firewall, not even any
anti-virus on the machine running Imail, so I can be sure that no ports
are blocked.
Any ideas on what could be causing this? There are too many complaints
of this issue from various users on various virtual domains. Too many
to ignore and it's really giving me a headache!!
HELP?
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