Re: [IMail Forum] Email to Yahoo accounts returned unknown

Thu, 09 Mar 2006 13:46:28 -0800 

Jeff,
You can't call Yahoo and get any resolution. I have helped people get whitelisted though in the past by using the process described at the following link: 

   http://help.yahoo.com/help/us/mail/defer/defer-03.html

Matt



Jeffery Rehm wrote:


Ummmmmmm.... folks..... the domain you see in my posts isn't the 
domain I'm having issues with.  The domain with the issue has a proper 
reverse lookup, but right now no SPF.  However, this all seemed to 
start when the DSL provider changed.  Switch to Verizon and ever since 
this has been going on.  I can't see what the provider has to do with 
it since they just provide the circuit and the addressing, unless the 
addressing is already blocked by Yahoo for some reason.  Perhaps 
someone in the past was assigned the same addressing  and was 
spamming.  Maybe.  Who knows.



But, anyway, does anyone know of a number to contact someone at 
Yahoo?  Can't find a number on their site.




David Ladiges wrote:


Might want to hold off on changing that too much - the .psmtp.com 
addresses

are for Postini Spam Filtering MX records and having multiple MX records
with the same IP is their recommended configuration. Something about
failover clustering or so I am told.


I am not sure how Postini is being used in this case, but frequently 
they
are just for incoming mail filtering in which this wouldn't cause 
problems

sending to yahoo.com or the like.

And yes, Postini is on a blacklist today (possibly more than one) but

several support cases have been opened to encourage Postini in 
getting that

resolved quickly.

David

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe
Sent: Wednesday, March 08, 2006 5:21 PM
To: [email protected]
Subject: RE: [IMail Forum] Email to Yahoo accounts returned unknown

1.  First, check your SMTP logs to confirm this.


2.  You have to MX records pointing to the same IP address.  Change 
this.

bestweb.net.mail5.psmtp.com. and
bestweb.net.mail6.psmtp.com. both resolve to 64.18.5.10

3.  http://www.dnsstuff.com/tools/ip4r.ch?ip=64.18.5.10
This shows you are on one Black list.  Of course you might be listed
elsewhere, but this is a pretty good list.

4.  Doing 1 and 2 above make take care of the problem for you.


Later,


-----------------------------------------
Travis Rabe



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jeffery Rehm
Sent: Wednesday, March 08, 2006 5:16 PM
To: [email protected]
Subject: Re: [IMail Forum] Email to Yahoo accounts returned unknown


So, if this is the case, what number do I call to confirm/argue the 
action?



[EMAIL PROTECTED] wrote:


 


welcome to the new scheme of pay to play.  They have tagged you as a

  


commercial emailer.  You have to pay per email to skip their filters.

 


-----Original Message-----

From:  Jeffery Rehm <[EMAIL PROTECTED]>
Subj:  [IMail Forum] Email to Yahoo accounts returned unknown
Date:  Wed Mar 8, 2006 11:01 am
Size:  410 bytes
To:  IMail Forum <[email protected]>


Trying to send messages to Yahoo accounts and the messages are being 
returned as User Unknown.  However, can send to these accounts via 
other providers.  Can send to non-Yahoo accounts without a problem.



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