No users are able to logon to Web Messaging. The following message is
displayed with each logon attempt:

Unable to log into the system.
Reason: Failed to authorize user.

POP3 and SMTP logons work fine. Applied 2006.03 patch about 10-days ago. Web
Messaging was operational. All Web Messaging logons failed after restarting
IIS today. Previous IIS restarts caused no problem. A new sys log entry
coincides with every WM failed logon attempt:

03:30 12:32 ODBC(123249089) (Table: (null)) Initialize:SQLDriverConnect
(Check userid and password on server.)

As you can surmise, we use SQL Server 2000 as an external database. The
"null" table seems to point to an issue with the db connection. But if that
were the case, then POP3 and SMTP logons would also fail. WM must be using a
different mechanism to verify credentials.

Have restarted all Imail services to no avail.

Can anyone offer help with this problem?

Thanks.

_________________
David Penrose
Top Network LLC
206.529.4128 v
206.202.3776 f

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