Re: [IMail Forum] EarthLink does not recognize your computer..

Joe Wolf / Internet Specialists, LLC Tue, 04 Apr 2006 16:09:44 -0700

Maybe I didn't understand the question properly.

Sounds like the customer is on EarthLink's network, but trying to send viayour SMTP server (not on EarthLink's network). In my area EarthLink blocksport 25 so we have to use an alternate port (587).

The customer either needs to send via EarthLink's SMTP server or you need toget him off port 25, and you need to listen on an alternate port.


Hope this helps.

-Joe

----- Original Message -----From: "Beach Computers" <[EMAIL PROTECTED]>

To: <[email protected]>
Sent: Tuesday, April 04, 2006 5:59 PM
Subject: RE: [IMail Forum] EarthLink does not recognize your computer..

Thanks Joe...

I'm confused though.
The user is getting the message from EarthLink.
We are never even seeing a connection made from the client (user).
I get the DNS workaround, but.. Where do our servers come into play if the
client is never even hitting us?


Dave

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-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Joe Wolf /
Internet Specialists, LLC
Sent: Tuesday, April 04, 2006 6:52 PM
To: [email protected]
Subject: Re: [IMail Forum] EarthLink does not recognize your computer..

Here's your answer (it was written for Exchange, but it's the sameproblem):


http://www.interact-sw.co.uk/iangblog/2004/06/02/exchangeproblems

-Joe
----- Original Message -----
From: "Beach Computers" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, April 04, 2006 5:41 PM
Subject: [IMail Forum] EarthLink does not recognize your computer..


Hello all,

Have a user getting the following sending e-mail through our SMTP server.
Command send was RCPT TO: ([EMAIL PROTECTED])
Response received is 550-earthlink dose not recognize your
computer(US.ER.IP.ADD)

He is getting the error from McAfee Virus Scan.
According to him, Earthlink is putting the blame on us.
I can't even see the guy connecting.

I found 1 thing in Google, but it makes no sense.

http://72.14.203.104/search?q=cache:SWdXCrQY3ccJ:support.earthlink.net/mu/1/

psc/img/walkthroughs/other/landingpage/9603.psc.html+%22earthlink+does+not+r

ecognize+your+computer%22&hl=en&gl=us&ct=clnk&cd=18

Any ideas?


Dave

-----------------------------------
|Beach Computers                    |
|Affordable Hosting Solutions       |
|http://www.beachcomp.com           |
===================================
|Cheap Domain Warehouse             |
|Get Your Own Dot!                  |
|http://www.cheapdomainwarehouse.com|

----------------------------------

------------------------------------
Disclaimer and confidentiality note:

The contents of this communication are intended/meant only for
addressee(s)
and may contain information that is privileged or otherwise confidential.
If you are not the intended recipient you are hereby notified that any
disclosure, copying, distribution or taking any action in reliance on the
contents of this information is strictly prohibited and may be unlawful.
The contents of this e-mail shall not be forwarded to any third party. If
you have received this electronic mail transmission in error, please
delete
it from your system without copying or forwarding it, and notify the
sender
of the error by reply email, so that the sender's address records
can be corrected.

Views and opinions are solely those of the sender unless clearlyindicated

as being that of Beach Computers or any of it's affiliated companies.

Beach Computers cannot assure that the integrity of this communicationhas

been maintained or that it is free of errors, virus, interception or
interference.




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Re: [IMail Forum] EarthLink does not recognize your computer..

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