the way our terms are written we charge on the instances that we have to respond to; the user gets one warning; 2nd warning is a boot of all services with no advanced notice.
Randy A. ---------- Original Message ---------------------------------- From: Matrosity Hosting <[EMAIL PROTECTED]> Reply-To: [email protected] Date: Sat, 29 Apr 2006 08:15:38 -0400 >Wouldn't the appropriate fee have been 100 * $10? I don't see spammers >paying that anyway but it would be nice if we could impose some kind of >real pain in that kind of instance. All we're doing now is sending them >off for someone else to deal with. > >GlobalWeb.net Webmaster wrote: >> We had one user send out a Spam from a purchaced list about 2 years >> ago; HiJack stopped it at 100 emails; we received about 5 emails >> with complaints as a result of his mailing. We billed the customer 5 >> x $10 each and he paid without much of an arguement; we gave a formal >> notice that next time the account would be shut down ; he moved the >> site to readyhosting.com after that. >> >> >> Sincerely, >> >> Randy Armbrecht >> Global Web Solutions, Inc. >> 804-346-5300 x112 >> 877-800-GLOBAL (4562) x112 >> http://globalweb.net <http://globalweb.net/> >> >> >> ------------------------------------------------------------------------ >> *From:* [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED] *On Behalf Of >> *Matrosity Hosting >> *Sent:* Friday, April 28, 2006 4:52 PM >> *To:* [email protected] >> *Subject:* Re: [IMail Forum] OT: booted spammer >> >> ever been able to collect on that? >> >> GlobalWeb.net Webmaster wrote: >>> We have a clause in our Terms and Conditions that 1) we prohibit >>> Spam originating from our systems, or being sent from other >>> systems that market a site on our systems, and 2) we will bill >>> the customer $10 for every acall or email instance we have to >>> handle as a result. >>> >>> >>> Sincerely, >>> >>> Randy Armbrecht >>> Global Web Solutions, Inc. >>> 804-346-5300 x112 >>> 877-800-GLOBAL (4562) x112 >>> http://globalweb.net <http://globalweb.net/> >>> >>> >>> >>> ------------------------------------------------------------------------ >>> *From:* [EMAIL PROTECTED] >>> [mailto:[EMAIL PROTECTED] *On Behalf Of >>> *Matrosity Hosting >>> *Sent:* Friday, April 28, 2006 3:48 PM >>> *To:* [email protected] >>> *Subject:* Re: [IMail Forum] OT: booted spammer >>> >>> closing the account seems like a slap on the wrist for the >>> kind of problems this can cause most of us. Is there nothing >>> else we can do? >>> >>> Grant Griffith - IMail wrote: >>>> >>>> Declude HiJack would catch this I believe... I am not using >>>> it, but others are and I am sure they will chime in. >>>> >>>> Thanks, >>>> Grant Griffith >>>> Web Application Developer >>>> Enhanced Telecommunications Corp. >>>> (812)932-1000 >>>> >>>> >>>> ------------------------------------------------------------------------ >>>> >>>> *From:* [EMAIL PROTECTED] >>>> [mailto:[EMAIL PROTECTED] *On Behalf Of >>>> *Anthony Polselli >>>> *Sent:* Friday, April 28, 2006 3:37 PM >>>> *To:* [email protected] >>>> *Subject:* RE: [IMail Forum] OT: booted spammer >>>> >>>> We just had the same problem with a client sent out over >>>> 15,000 e-mails! We've warned them about this last time they >>>> did it and we've disabled the user account and put the IP >>>> Address in the kill list. But the damage was already done >>>> to our server in greatly slowing down e-mail. Does anyone >>>> know of a good automated solution that can detect and >>>> auto-ban users / IP addresses? We've tried the max >>>> recipients per message, but they are sending a single e-mail >>>> to one recipient at a time. >>>> >>>> Any ideas would be great. >>>> >>>> Thanks, >>>> >>>> Anthony >>>> >>>> >>>> ------------------------------------------------------------------------ >>>> >>>> *From:* [EMAIL PROTECTED] >>>> [mailto:[EMAIL PROTECTED] *On Behalf Of >>>> *Matrosity Hosting >>>> *Sent:* Wednesday, April 26, 2006 9:22 AM >>>> *To:* [email protected] >>>> *Subject:* [IMail Forum] OT: booted spammer >>>> >>>> Just booted a spammer from our service and deactivated >>>> everything. He's a printer and I quote "the kings of our >>>> industry get business this way so I have to spam to make money". >>>> >>>> Do you guys just boot people like this or is there a process >>>> to report them to a blacklist or something? >>>> > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
