Greetings,
Ipswitch recently experienced an issue with the service that delivers Premium Anti-Spam bullet signature updates.
All customers who are using our Premium Anti-Spam - found in IMail Secure Server and Ipswitch Collaboration Suite Premium - should do the following once in order to continue to receive and implement Premium Anti-Spam bullet signature updates properly:
Ipswitch recently experienced an issue with the service that delivers Premium Anti-Spam bullet signature updates.
All customers who are using our Premium Anti-Spam - found in IMail Secure Server and Ipswitch Collaboration Suite Premium - should do the following once in order to continue to receive and implement Premium Anti-Spam bullet signature updates properly:
1. Stop the Premium Anti-spam StarEngine service
2. Delete the .dat file in the StarEngine /data directory
3. Restart the Premium Anti-spam StarEngine service
If you have any questions, please contact us at: http://www.ipswitch.com/questions
We apologize for the inconvenience.
- The Ipswitch Messaging Team
