Re: [IMail Forum] List issues after upgrade to 2006

[Matrosity Hosting]

I've been waiting for over 6 months now for this issue and the memory leak to be fixed. Will wrote: Just to be clear... This is an issue specific to Imail 2006 and I should be waiting for an ipswitch patch for this, right? Until then, I assume I should just run isplclean each day to clean it up? Will -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Tripp Allen Sent: Friday, June 30, 2006 1:30 PM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] List issues after upgrade to 2006 If the files that remain in the spool start with T and D, but not Q, that means the client disconnected before SMTPD could issue the 250 OK signaling to the client that the message has been accepted for delivery. Tripp -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Will Sent: Friday, June 30, 2006 12:38 PM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] List issues after upgrade to 2006 Sorry about that. Alright, I tested again. Processing appears to be no different that it was with my third party software (delcude 4.2.12). There are still messages being left behind and they end their processing with this line: 20060630 123117 127.0.0.1 SMTPD (51c202860000045d) [222.213.157.76] E:\IMAIL\spool\D51c202860000045d.SMD 49847 I compared a number of left files to the log and they all seem to end with this type of log line. Am I correct in assuming that these files are the responsibility of the queue manager? It would appear by this test that my focus is on that. Will -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Tripp Allen Sent: Friday, June 30, 2006 12:18 PM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] List issues after upgrade to 2006 Looks like you left a space in the delivery name, that's why the error 2 executing "" "E:\IMAIL\spool\Q4af40192000006f1.SMD", The "" should be the program it's calling. Make sure that field is empty or add "smtp32.exe" to it. Tripp -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Will Sent: Friday, June 30, 2006 12:11 PM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] List issues after upgrade to 2006 Well, That added to my story at least. I set it back to smtp32.exe and mail started to pour in after restarted the queue manager and smtp. Unfortunately, the mail is now building up much faster. I let it run for ten minutes and the spool folder increased by 6000 files in that time. It would appear there are still some messages not being delivered. Before the log file would end with this line as previously discussed: 20060630 120157 127.0.0.1 SMTPD (4af40192000006f1) [207.189.106.170] E:\IMAIL\spool\D4af40192000006f1.SMD 26442 But now that it is processing mail with only imail componenents I get two extra log lines for messages that are not processed. They are as follows: 20060630 120157 127.0.0.1 SMTPD (4af40192000006f1) performing antispam checks 20060630 120157 127.0.0.1 SMTPD (4af40192000006f1) (CP) error 2 executing "" "E:\IMAIL\spool\Q4af40192000006f1.SMD" Nothing after this and they stay in the spool folder. I have all the antispam features in imail turned off, so I'm not sure what the "performing antispam check" line is there for. I've re-enabled my declude software and the spool directory is getting back in line, aside from the three to six messages per minute of course. Will -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Tripp Allen Sent: Friday, June 30, 2006 11:33 AM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] List issues after upgrade to 2006 When a message is handed to the queue manager it adds a line to the log indicating it was given a file. Since I don't see those lines it sounds like they are not being handed to the queue manager. As a test, can you change the deliver application to the imail path with smtp32.exe, then restart smtpd and the queue manager? Thanks, Tripp -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Will Sent: Friday, June 30, 2006 11:16 AM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] List issues after upgrade to 2006 Yes, sorry. I'm using Declude 4.2.12 for spam and virus. Will -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Tripp Allen Sent: Friday, June 30, 2006 11:11 AM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] List issues after upgrade to 2006 This sounds like the queue manager is never getting informed that new files are being dropped in the spool, so they won't get delivered until the next queue run finds them. Are you using any third party add on software that plugs in between SMTPD and the Queue manager? If you go to your SMTPD settings in iadmin, advanced options, what is in the delivery application box? Tripp -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Will Sent: Friday, June 30, 2006 11:02 AM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] List issues after upgrade to 2006 I get the following information for every thread I have checked. My spool directory is filling up with D and T files. All of them have log entries similar to the following: 20060630 010514 127.0.0.1 SMTPD (b109023f00008a32) [199.176.228.5] connect 200.79.243.42 port 4591 20060630 010521 127.0.0.1 SMTPD (b109023f00008a32) [200.79.243.42] HELO 199.176.228.5 20060630 010527 127.0.0.1 SMTPD (b109023f00008a32) [200.79.243.42] MAIL FROM: <[EMAIL PROTECTED]> 20060630 010530 127.0.0.1 SMTPD (b109023f00008a32) [200.79.243.42] RCPT TO: <[EMAIL PROTECTED]> 20060630 010614 127.0.0.1 SMTPD (b109023f00008a32) [200.79.243.42] E:\IMAIL\spool\Db109023f00008a32.SMD 16903 The log entries then stop and no further details are given. They then remain in the spool directory indefinitely. Will -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Tripp Allen Sent: Friday, June 30, 2006 10:37 AM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] List issues after upgrade to 2006 If you have upgraded to 2006, you should have an activation key as well. If you don't activate within 30 days of installing, your queue manager will stop running until it has been activated. You should be able to look at the Q file for the messages which aren't being delivered and get the thread ID from the q file (the thread ID is in the line starting with the letter I. The I is not part of the threadID). Then search for that thread ID in the logs and see why the message is not being delivered. Tripp -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Will Sent: Friday, June 30, 2006 10:25 AM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] List issues after upgrade to 2006 The majority of the messages are being delivered, yes. If they were not, I would probably have well over 100k messages in queue now. For some reason, select messages are being left. The smtp log doesn't show any obvious errors, just the usual server connection errors or unknown user errors now and again. This was an Upgrade and I was not provided an activation key, so I don't believe it is activated, whatever that means. However, I do not know where to find a status page that tells me if it is activated. The upgrade instructions I was given do not mention the activation and this was a service contract upgrade, not a new purchase. Will -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Tripp Allen Sent: Friday, June 30, 2006 9:28 AM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] List issues after upgrade to 2006 Are messages being delivered? Check your smtp logs to see if there are any errors. Is the queue manager running? Did you activate? Tripp -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Will Sent: Friday, June 30, 2006 9:21 AM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] List issues after upgrade to 2006 Just a note... the upgrade appears to have gone pretty smooth and all my services are running. The list administration was the first issue I had encountered. I do have one other issue, which appears after the upgrade. My spool folder is slowly incrementing in size. I now have 4000 message where I normally maintain only a few hundred. This concerns me because it is slowly increasing in number each minute. Are there any known issues with 2006 that may cause orphaned files in the spool directory at a rate of around four orphaned messages per minute? Will -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Will Sent: Friday, June 30, 2006 9:12 AM To: Imail_Forum@list.ipswitch.com Subject: [IMail Forum] List issues after upgrade to 2006 I have upgraded to Imail 2006 and notice issues when attempting to view or configure lists using the web management. When I enter list administration, my lists do not show on the screen. Strangely enough, if I go to the SMTP services screen and then return to list administration, the lists will then appear. However, when I attempt to configure a specific list, I get this error each time: Microsoft JScript runtime error '800a0005' Invalid procedure call or argument /IAdmin/IMail/ListGeneral.asp, line 16 Any ideas? Will To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/