8.x is where this started for us as well but it was
"normal" according to support at that time. In 2006 it is MUCH worse.
Darrell ([EMAIL PROTECTED]) wrote:
Kevin,
On a side note I see this issue in
8.2x as well. I have to reset smtpd every couple weeks or so because
the VM of the smtpd service will climb out of control.
Darrell
-----
Original Message -----
Sent:
Friday, June 30, 2006 8:13 AM
hello all,
yes, this is an elusive one.
we have 2 documented reports that have come into
TS. the second customer is waiting to get permission to purchase and
install a new NIC card and expects to install the upcoming 2006.1 to
see if the issue is resolved.
if there are others seeing a leak with SMTPd32
with IMail 2006.xx, please contact me directly ([EMAIL PROTECTED]) and we'll
see if there are common issues that we can track down.
again, we are trying to nail this but we are
currently unable to.
bye for now,
kg
You guys blamed it on everything but your own software for months and
then when there was another customer with this problem you decide you
need 3. I'm sorry this is something you struggle to figure out but
that's why I have an SA. It also shouldn't matter how much time you
spend fixing the problem but you should fix it. This has gone on for
FAR too long.
For those of you who are not familiar with our problem:
More than 6 months ago we reported a memory "leak" or "racing" problem
to ipswitch using 2003 which causes us to restart smtpd32 twice per
day. Our server is a standard Dell 1750 (latest drivers) running
Windows 2003 server (fully patched) and Imail 2006.3. First, ipswitch
blamed MxGuard then we were told it's our hardware because no one else
has "our" problem. The final recommendation was to change out the NIC
which works perfectly according to every test dell provides. When
another customer came forward with the EXACT same problem we're now
hearing they want 3 customers.
Yes, they spent time on this but still no solution. I was even told at
one point that they've spent more time on this than any other customer.
So what? There's a problem with the software and it should be fixed.
My apologies to those in support that did their best but I just need
this working correctly.
Kevin Gillis wrote:
hi bill,
sorry but we have reached out to the other
customer experiencing this issue -but have not heard back. we are
still working on getting other reproducible situations as this.
bye for now,
kig
any idea when our memory problem is going to
be fixed?
Kevin Gillis wrote:
hi bill,
thanks for sending - pretty good
offering...mySQL powered too.
bye for now,
kg
In case you didn't already know about
this:
http://www.hmailserver.com/
It looks like it's a single version behind you at this point.
Bill
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