RE: [IMail Forum] Deleted Items Folder

[Kevin Gillis]

Hi Will,   Thanks for the feedback.   Yes, Mailbox size indicator is coming in 2006.1.   Default action for deleted/sent messages is currently a top 3 item (of the full list of 7 below).  I can see how deleting mail over a day can cause some churn for some users, but being okay with most users.  As you noted, this could be an extension to "always delete Sent/Deleted messages" - e.g. delete all messages in Sent/Deleted that are older than x days - that we are researching.   Bye for now,   kg -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Will Sent: Thursday, August 17, 2006 08:56 To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Deleted Items Folder Thank you for the info,   Let’s see, being that we impose mailbox limits, there are two features that stand out the most that would add me in mail administration:   1                     Mailbox size indicator (I understand this is available in the next update) 2                     Default action for deleted/sent messages.  (I believe it should have been off as to not conflict with previous version imail preferences)   Disabling forwarding could also be an important feature.   The rest of these options in the preferences section would be nice to control and assign global default for new users, but they have not proven as vital.   Coping the preferences.config file to all my users folders was a good solution, however new users will still have Imail defaults and some of these new users will begin filling up their deleted mailbox.  The solution to delete… deleted mail older than a day has caused me to received a select number of complaints.  Apparently some of them wished to keep those items.  However, these users are few in number and we have told them not to store messages in there if they do not wish to lose them.  Still, It will be nice to accommodate them eventually.   Will     -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Gillis Sent: Tuesday, August 15, 2006 4:59 PM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Deleted Items Folder   Hi Will,   Regarding this (What we need is a feature in Imail to determine default web messaging preferences.) we have started requirements for allowing the admin to set the default (or even hide altogether) the ability to.  Don't hesitate to prioritize them in importance/relevance which helps us to guide/prioritize.   1) What to do with attachments 2) Disabling forwarding to another account 3) What to do with deleted/sent messages 4) Hide Message Envelope 5) Default Language and Language Encoding 6) Control CC/BCC on/off and configurable 7) Attachment GUI on by default in Compose   bye for now,   kg -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Will Sent: Tuesday, August 15, 2006 4:25 PM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Deleted Items Folder [EMAIL PROTECTED]  Yes, thank you for the tip.  I’ve gone ahead and created a scheduled process to do just that.  This will cover any new customers that get added.   What we need is a feature in Imail to determine default web messaging preferences.  Or at the very least to change the preferences to something that would not cause a possible problem with mail flow in conjunction with other Imail features.  I’ll wait for this in a future update.   Will     -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matrosity Hosting Sent: Tuesday, August 15, 2006 4:20 PM To: Imail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] Deleted Items Folder   you can do that but this process still covers you. Will wrote: For now I have created a default preferences.config file and copied it into each users folder with a script.  I also purged all of my users deleted mailboxes.  This should fix it.  I understand the next update will have a mailbox size indicator, so this will also help with their other folders.   Will     -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Matrosity Hosting Sent: Tuesday, August 15, 2006 3:55 PM To: Imail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] Deleted Items Folder   setup a scheduled process with the following: c:\imail\immsgexp.exe -td:\imail\ -d1 -mdeleted.mbx this will delete all email except for the current day. Obviously you'll want to change the drive letters for your instance. Regards, Bill Will wrote: Since upgrading to Imail 2006, web messaging has defaulted all my users to keeping deleted message in the deleted items folder as apposed to deleting them completely.  This has posed a very tedious and unfriendly dilemma with users complaining that they are not receiving mail, due to my use of mailbox restrictions.   Users are unaware that their deleted items folder is filling up until they have not received mail for days on end.  They are then very upset that they have missed mail and that they were not notified or given a choice in how their mail was now deleting messages.   I need a means to mass change all my users web messaging preferences to purge messages upon delete as to avoid these continual calls.  For now, I suppose I'll have to script a solution.   Just making this issue known...   Will     To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/